E-commerce Trading Executive
Location – Tutbury, Burton on Trent DE13 9HS (Hybrid Considered)
Job context
Cosy is an early year’s education resource provider, selling a wide range of low carbon products which encourage learning through play. It’s a multi-channel B2B organisation with strong growth ambitions both here in the UK and internationally. Developing our online offering and performance is critical for our future growth plans.
Role overview
Reporting into the E-commerce Manager, you will play a crucial role in curating and managing our online product catalogue to maximise sales and enhance the overall customer experience. You will collaborate with cross-functional teams, including marketing, sales and purchasing to ensure that products are effectively presented, promoted, and available to meet customer demand.
Key Responsibilities
* Identifying new potential Web Exclusive Suppliers, Engaging, Data collection and Product Selection
* Monitor the market and fully understand trends, gaps and opportunities in order to optimise listings, and increase traffic & conversion whilst also identifying new opportunities from this
* Managing Various key Marketplace Listings
* Editing existing product information, prices, codes and images on our websites and other channels
* Use analytics and other web tools to analyse web stats / KPIs
* Writing clear informative, and accurate product descriptions for products. Using SEO best practice
* Adding product up-sells, and related listings to help increase sales and AOV
* Using Analytics data to test and review online behaviour which will drive performance
* Identify enhancements and issues, and work with external and internal teams to implement and resolve them
* Work with team to creating accurate new listings and uploading them to the various platforms using excel/csv
* Product Data Improvements
* Optimisation of listings to improve search
* New 3rd Party Listings
o Data processing
o Importing
o Optimisation
o Image processing
* Digital Website Marketing Support – assets, promotions and campaigns
* Product Data improvements
Experience Essential / Desirable
1. Proven experience in e-commerce trading or a related role
2. Excellent organisation skills – ability to manage multiple projects simultaneously
3. Ability to manage and manipulate data in excel
4. Strong analytical skills with the ability to interpret data and make data-driven decisions
5. Excellent communication and collaboration skills.
6. Familiarity with e-commerce platforms and content management systems
7. Knowledge of SEO best practices and online marketing trends
8. Detail-oriented with a focus on accuracy and quality
9. Autonomous thinker with capability to improve processes independently
Additional Skills (Preferred)
1. Experience with ecommerce tools and software. Preferably Magento 2
2. Understanding of consumer behaviour and market dynamics
3. Familiarity with digital marketing channels, including social media and email marketing
4. Experience managing listings / ranges that sell on key marketplaces such as eBay or Amazon
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