Job Summary
The Pharmacy Manager is responsible for overseeing the daily operations of the pharmacy, ensuring compliance with regulatory standards, and delivering exceptional customer service. This role involves managing pharmacy staff, optimising workflow, and maintaining a high standard of patient care. The Pharmacy Manager will also collaborate with healthcare professionals to provide comprehensive medication management and support.
Responsibilities
* Supervise and lead pharmacy staff, fostering a positive and productive work environment.
* Ensure compliance with all relevant laws, regulations, and best practices in pharmacy operations.
* Manage inventory levels, including ordering and stock control to ensure availability of medications.
* Provide exceptional customer service by addressing patient inquiries and resolving issues effectively.
* Collaborate with healthcare providers to optimise patient medication therapy and outcomes.
* Conduct regular training sessions for staff on new products, procedures, and customer service techniques.
* Maintain accurate records of prescriptions, patient profiles, and medication usage in accordance with legal requirements.
* Implement IT systems to enhance pharmacy operations and improve efficiency.
Skills
* Strong customer service skills with a focus on patient care and satisfaction.
* Proven leadership abilities to manage and motivate a diverse team effectively.
* Proficiency in IT systems relevant to pharmacy operations, including electronic health records (EHR) and pharmacy management software.
* Excellent communication skills to interact clearly with patients, staff, and healthcare professionals. This role is ideal for an experienced pharmacist looking to take the next step in their career while making a significant impact on patient health outcomes within the community.
Job Types: Full-time, Permanent
Pay: £12.21-£15.00 per hour
Expected hours: 39 per week
Benefits:
* Company pension
* Employee discount
* On-site parking
* Store discount
Work Location: In person