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Customer service advisor

Nelson
Therapy Assist Ltd
Customer service advisor
£24,000 - £30,000 a year
Posted: 21 September
Offer description

Therapy Assist is a treatment provider with over 10 years of experience in providing high-quality rehabilitation services.

We are looking for an ambitious, well organised, and driven individual to join our team.

Duties will include:

* Maintaining office systems, including data management and filing
* Screening phone calls, enquiries and requests and handling them when appropriate
* Delivering the highest levels of customer service to clients
* Preparing and managing files
* Booking appointments and diary management
* Liaising with clients
* Maintaining the department's quality and customer service standards

Required Skills

* Previous customer service experience
* Confident in dealing with inbound and outbound calls
* Strong I.T skills
* Clear written and verbal communication
* Excellent communication skills
* Organised with good attention to detail

Job Type: Full-time

Pay: From £24,000.00 per year

Benefits:

* Additional leave
* Canteen
* Casual dress
* Company pension
* Free parking
* On-site parking
* Sick pay

Work Location: In person

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