We are a technology business operating in the global energy sector. ENSEK have become the go-to option for top energy suppliers across the globe. Why? Because our technology is a significant step change away from the legacy systems that have historically dominated the market. It’s also massively cheaper to adopt the ENSEK solution, with no loss in customer service or standards. But by far the biggest reason why ENSEK is the best choice in energy supplier software, is because of the people who work here and their endless enthusiasm, energy, and the way they support their colleagues. All our clients comment on what great people we have. Our people are our superpower. That is where you come in. Our Payroll & Benefits Coordinator plays a key role in ensuring that our people are paid accurately, our benefits are well-administered, and our reward processes run smoothly. Reporting to the Reward Manager, this role provides day-to-day coordination and administrative support across payroll, benefits, and related compliance activities. You’ll help deliver a seamless and reliable employee experience, ensuring accuracy, compliance, and clarity across all pay and benefits processes. Working closely with the Reward Manager, People Operations, and Finance teams, you’ll be a trusted point of contact for employee queries and operational support Key Responsibilities Support the end-to-end payroll process in partnership with the Reward Manager and external payroll providers. Prepare, validate, and reconcile payroll data each pay period (e.g., new hires, leavers, salary changes, absences, and deductions). Review payroll reports and ensure all adjustments are captured accurately and approved in line with deadlines. Maintain accurate payroll records in line with company policies and legal requirements. Respond to employee payroll queries promptly and professionally, escalating complex issues as needed. Coordinate employee benefits programs, including health, wellbeing, pension, and other local schemes. Manage benefits enrolments, changes, and terminations in collaboration with external providers. Support annual renewals and open enrolment processes, ensuring clear communication and accurate data updates. Maintain benefits records and ensure correct payroll deductions and reporting. Handle employee benefit queries, providing clear, accurate, and empathetic support. Produce regular reports on payroll and benefits metrics, supporting People and Finance stakeholders. Ensure all payroll and benefits activities comply with local employment, tax, and data protection legislation. Maintain up-to-date process documentation and standard operating procedures. Support internal and external audits by providing accurate and timely information. Identify and implement opportunities to improve the accuracy, efficiency, and employee experience of payroll and benefits processes. Competency Requirements: Behaviours Works independently to deliver high-quality analysis and outputs on time. Seeks clarification and guidance when needed, showing initiative to solve problems. Collaborates openly with peers and shares insights to improve outcomes. Demonstrates curiosity and eagerness to learn new methods/tools. Stays adaptable and solution-oriented when faced with ambiguity Knowledge Strong proficiency in data analysis, research, or modelling relevant to their function. Uses specialist software/tools for their area Produces accurate, insightful reporting to support decision-making. Understands how their analysis connects to bigger business objectives. Developing ability to evaluate and adopt new tools in a tech setting Discipline Requirements Proven previous experience in payroll and/or benefits administration. Strong understanding of payroll processes, compliance, and data accuracy. Excellent organizational skills with high attention to detail. Ability to handle sensitive information with discretion and professionalism. Proficiency in HRIS and payroll systems, and strong Excel skills. Experience working closely with or reporting to a Reward or Compensation function. Familiarity with multi-country payrolls or complex benefit structures – preferred Knowledge of employment tax, pension/superannuation, and audit requirements. Continuous improvement mindset — proactive in finding ways to improve systems and processes. Reporting Line Reports to: Reward Manager