At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years. We provide a supportive environment that is committed to enabling our people to be the best ensuring they feel proud to be themselves and part of BUUK Infrastructure. We are looking for Fibre Field Engineer who would like to help us reach our mission to earn customer loyalty and drive business growth by providing consistently excellent service. This is a field based role covering Birmingham and surrounding areas. Purpose of this role Field based role facilitating the maintenance and incident response for events on the OFNL network. Your key responsibilities are The Fibre Field Engineer primary role is to maintain and perform repair OFNLs active and passive network. This position will also require participation in a call out rota attending faults or maintenance work during out of hours periods including weekends and public holidays. Provide on-site support for both Assure and Provide team functions in the Network Operations Centre. Ensuring that all work is undertaken to a high standard of safety and technical quality by following all appropriate generic and specific method statements, work procedures and safety instructions. Attend broadband, telephone, and TV reception service faults in customer premises. Act as first responder to OFNL incidents in your region. Diagnosing on site faults to identify root cause and implementing the desired fix in accordance to the Service Level Agreement. Perform periodic maintenance of network assets as required. Work safely at all times wearing relevant PPE that is supplied. Complete all relevant paperwork accurately to the desired standard and return within the communicated timeframe. Optic Fibre repair - Customer facing singleton working in customers premises, homes, offices, schools etc and off-site in the Openreach underground access network (confined spaces). Qualifications CSCS card. Experience/Knowledge Experience of FTTH networks. Fibre Splicing. Use of an OTDR tester and an ability to analyse results. Abilities/Skills Self-motivated and enthusiastic. Desirable City & Guilds 3667-02. NRSWA certificate. Safety underground certificate SA002. Duct survey certificate S6. GPON experience. Hands on experience in installation and commissioning of telecommunication equipment. Able to adapt to changing work practices and environment. Conditions of Employment You are required to have your criminal records checked through the Disclosure and Barring Service (DBS). This is due to going into customers homes. You will be required to participate in a standby rota. You will hold a driving licence. What can you expect from us Cost of living annual pay review. Company pension contributions up to 10% if employees contribute 5%. 33 days holiday including bank holidays with the ability to purchase an additional 2 weeks. Enhanced maternity, paternity and adoption pay. To say thank you, each time you successfully refer someone you will receive a referral payment of £1000 (net of tax). Hybrid working for eligible roles. Development opportunities to reach your career aspirations. BUUK has an award-winning culture. We care about your wellbeing and safety as we all deserve the right to go home safe, every day. We are proud to be an equal opportunity employer, we respect each other and advocate for equity, diversity and inclusion in all we do. Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. If you would like to be a part of our team and you meet many, but not all our requirements for this role, please apply. You can also ask us about flexible working options.