Head of Cloud Infrastructure – DevOps, IaaS, PaaS, and SaaS - EMEA
Our client a global technology organisation is seeking an experienced Head of Cloud Infrastructure to lead its EMEA infrastructure strategy, operations, and engineering teams. This is a senior leadership role focused on delivering a resilient, secure, and scalable technology environment, enabling both day-to-day operations and long-term digital transformation.
You will be responsible for shaping and executing the infrastructure vision across EMEA, covering cloud, data centres, networking, and platform services. Leading a distributed team across multiple locations, you will drive modernisation, improve service reliability, and ensure alignment with broader business and technology strategies.
Role & Responsibilities
Strategy & Architecture
Define and deliver the EMEA infrastructure strategy aligned to business and application roadmaps
Establish hybrid cloud direction across IaaS, PaaS, and SaaS environments
Set standards across networking, identity & access management, security, and observability
Drive technical debt reduction and continuous improvement initiatives
Collaborate with application teams on target architecture and reusable design patterns
Operations & Service Delivery
Own infrastructure availability, performance, capacity, and disaster recovery
Lead ITSM processes (incident, problem, change, configuration) to ensure operational excellence
Drive automation through Infrastructure as Code and CI/CD pipelines for infrastructure changes
Implement robust monitoring, alerting, and observability practices
Define and manage SLAs in partnership with application teams
Lead cloud strategy across Azure and/or AWS, including governance, security, and cost optimisation
Define migration and modernisation roadmaps across hybrid environments
Build internal cloud capability through upskilling and best practice frameworks
Ensure compliance with security standards and EMEA regulatory requirements
Lead and develop a high-performing infrastructure team across NetOps, SysOps, and Data Centre Operations
Create a cohesive team structure with clear ownership, KPIs, and ways of working
Partner closely with Service Desk, Application, and Cybersecurity teams
Act as a key stakeholder in architecture forums, project delivery, and investment planning
Own infrastructure budget, focusing on cost optimisation and value delivery
Manage third-party vendors and service providers, ensuring performance against SLAs
Evaluate and introduce new technologies and partners to support innovation
Skills & Experience
Proven experience leading multi-location infrastructure teams within complex environments
Track record of transforming teams into collaborative, high-performing units
Strong ability to translate business strategy into infrastructure and platform roadmaps
Experience operating within global organisations, ideally across EMEA
Technical Expertise
Strong knowledge of enterprise infrastructure including:
Cloud platforms (Azure and/or AWS) and hybrid architectures
Networking, virtualisation, and data centre operations
Identity & access management, backup, and disaster recovery
Experience with DevOps practices, including CI/CD and Infrastructure as Code
Familiarity with monitoring, logging, and observability tooling
Solid understanding of security frameworks and compliance requirements
Operational Excellence
Experience working with ITIL/ITSM frameworks within infrastructure environments
Ability to drive service improvement, reliability, and performance at scale
Qualifications
Degree in a relevant field or equivalent experience
Certifications such as Azure, AWS, ITIL, networking, or security are advantageous
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