Night Operations Manager
About the Compan
y
With increasing operational throughput across multiple distribution sites, this role plays a critical part in enabling business growth and maintaining a leading market position. The focus is on optimising outbound flow, leveraging service innovations, and supporting the evolving needs of clients and customer
s.
About the R
ole
Operating within a 24/5 environment, this position acts as the business lead for site operations during night shifts. You will be responsible for delivering operational excellence, leading teams, and ensuring seamless distribution centre performa
nce.
Responsibil
* ities
Provide leadership across all operational areas of the distribution centre, ensuring efficient outbound order fulfilment and dis
* patch.Take full site accountability during night operations, overseeing workflow, performance, and team coordin
* ation.Manage end-to-end distribution processes, including trailer loading, dispatch operations, and volume
* flow.Ensure compliance with health & safety, fire protocols, and security stan
* dards.Establish and maintain robust processes, procedures, and systems to support continuous operational
* flow.Collaborate closely with IT and warehouse systems teams to maintain system integrity and manage operational continuity during ou
* tages.Oversee system-driven activities such as order release, billing processes, and stock inte
* grity.Plan, forecast, and analyse operational performance, identifying trends and driving continuous improvement initia
* tives.Lead training and development across operational teams, ensuring best practices and up-to-date skil
* lsets.Work collaboratively with cross-functional managers to meet operational and business objec
* tives.Build strong relationships with internal stakeholders and external par
* tners.Drive engagement, performance management, and talent development within
* teams.Contribute to strategic direction, influencing improvements in service, efficiency, and cost optimis
* ation.Support multi-site operations with a flexible approach to workload and operational de
mands.
Qualifi
* cations
Proven experience in multi-site operations management within a fast-paced distribution or logistics envi
* ronment.Strong leadership experience managing large, multi-functiona
* l teams.Demonstrated success in driving process improvements through data analysis and strategic t
* hinking.Advanced knowledge of warehouse management systems (WMS) and operational pr
* ocesses.Experience working with automated warehouse systems and technologies (e.g. voice p
* icking).Strong stakeholder management and communication skills, including client-facing exp
* erience.Decisive decision-making ability with strong operational ju
* dgement.High level of analytical, problem-solving, and organisational
skills.
Requir
* ed Skills
Strong leadership and people development skills, with the ability to coach and empo
* wer teams.Excellent communication skills across all levels of the org
* anisation.Ability to manage multiple priorities in a fast-paced, dynamic en
* vironment.Commercial awareness with the ability to identify improvement oppo
* rtunities.Resilience, adaptability, and a proactive approach to proble
* m-solving.Collaborative mindset with strong influenci
ng skills.
Pay range and compensat
ion package
£60-70k + Bon
us + Package
Equal Opportun
ity Statement
We are committed to diversity and inclusivity in our hir
ing practices.