Job Title: MCR Operator
Job Ref: MO-482
Closing Date: 19/05/2026
Summary
The MCR Operator is an important operational role responsible for the coordination, ingest, and
monitoring of live and scheduled services within the Master Control Room. The role has direct
responsibility for managing contribution workflows, including DTL studio connections for guests and hosts, ensuring reliable connectivity, technical quality and correct routing to studios, TX and recording destinations.
They are required to operate as independently or part of a team for service delivery during shifts. MCR Operators play a critical role in live news and events by managing contribution paths, resolving incidents, and coordinating closely with editorial, production and external providers to maintain uninterrupted broadcast output in a high‑pressure, 24/7 environment.
Responsibilities
• Coordinate, line up and manage DTLs and studio connections for guests and hosts.
• Coordinate, setup, route and ingest live feeds from contributions sources including satellite, IP, agency and web sources.
• Ensure content is available as required.
• Operate a range of contribution, routing, ingest and signal processing systems confidently and quickly.
• Monitor and control contribution and return paths to studios, TX and recording systems.
• Diagnose and resolve contribution, ingest and DTL faults.
• Act as the operational contact for assigned live feeds.
• Liaise with external providers, correspondents and internal stakeholders.
• Ensure technical, timing and quality standards are met.
• Maintain detailed incident, ingest and DTL reporting.
• Assist leads in maintaining documentation and procedures
• Support gallery, TX and technology teams during live operations.
• Proactively seek learning opportunities to further develop skills.
• Other duties as assigned.
Requirements
• Experience in broadcast playout and associated technologies/workflows/standards.
• Experience in the operation of a range of MCR related technology.
• Knowledge of broadcast contribution technologies and high-level fault analysis.
• Awareness of current encoding technologies.
• Experience working in a live broadcast environment; confident resolving issues under pressure.
• Strong written and verbal communication skills.
• Good understanding of contribution coordination with guest/hosts.
• Ability to clearly communicate technical issues.
• Confidence to communicate with technical and non-technical people.
• Willingness to work shifts including nights in a 24/7 environment.
This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating notes of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.