Location: Wellingborough
Department: Accounts
Reports To: Finance Director
Employment Type: Full-Time, Mon-Fri
Job Summary:
We are seeking a detail-oriented and proactive Credit Controller to manage the credit and collections process within our finance team. This role is responsible for ensuring timely payment of outstanding invoices, maintaining accurate records, generating invoices and supporting the business in minimising bad debt exposure and optimising cash flow.
Key Responsibilities:
Credit Control & Debt Collection
Monitor customer accounts to identify overdue balances and outstanding debts.
Contact clients via phone, email, and written correspondence to chase overdue payments.
Maintain clear and up-to-date records of all customer communications, payment arrangements, and disputes.
Set and review credit limits based on company policy and customer credit risk assessments.
Initiate legal proceedings or escalate accounts to external collection agencies when necessary.
Customer Billing & Invoicing
Raise and issue accurate invoices in a timely manner, ensuring alignment with internal billing procedures.
Liaise with the sales team to resolve invoice disputes or queries.
Payment Processing
Handle secure customer payments via a virtual terminal, ensuring prop...