Mechanic / Workshop Manager
Location:
Uxbridge
Salary:
£40,000 - £50,000 per annum, commensurate with experience
Position Overview
Our client is seeking a dedicated and dynamic Mechanic / Workshop Manager to lead their team of Skilled Technicians. This pivotal role is responsible for driving workshop efficiency, upholding the highest standards of technical excellence, and ensuring an exceptional customer experience. The ideal candidate will be a proven leader, motivated by achieving targets and fostering team development within a fast-paced automotive environment.
Remuneration & Benefits:
Competitive Salary: £40,000 - £50,000 per annum, commensurate with experience.
Performance Bonus: An attractive, uncapped bonus scheme with an average annual earning of £7,100.
Generous Leave Allowance: 5.6 weeks of annual leave.
Financial Security: Company pension scheme and life assurance.
Additional Perks: Family and Friends discount events and a 'Refer a Friend' scheme.
Career Development: Clear pathways for professional growth and advancement within the company.
Key Responsibilities:
Team Leadership & Performance: Directly manage, mentor, and motivate the workshop team to achieve outstanding performance against key sales, efficiency, and customer service targets.
Workflow & Resource Management: Strategically allocate jobs and workshop resources based on technical requirements, skill sets, and priority to maximize productivity and meet deadlines.
Operational Excellence: Ensure full compliance with all Health and Safety regulations and internal quality standards, maintaining a safe and efficient workshop environment.
Customer Service Collaboration: Work closely with the Front of House team to ensure a seamless service journey for every customer, providing clear and professional communication regarding work requirements, options, and implications.
Business Acumen: Monitor workshop performance metrics, understand customer demand, and implement strategies to exceed expectations and drive profitability.
Essential Skills & Experience:
A Level 3 qualification in Light Vehicle Maintenance or equivalent demonstrable technical experience.
Proven experience in a leadership or supervisory role, with a strong ability to mentor and develop a team.
Exceptional organisational, communication, and interpersonal skills.
A strong track record of meeting and exceeding business targets and KPIs.
Thorough understanding of automotive compliance standards and experience with workshop management systems.
A full, valid UK driving licence.
Apply
To pursue this opportunity and lead our client's talented team, please submit your application now. They are committed to creating a diverse and inclusive environment and welcome applicants from all backgrounds.
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