Overview
An exciting opportunity has arisen for an ambitious and customer focused Store Manager to lead a busy and successful self storage operation in Derby. This role is perfect for someone who thrives in a fast paced, customer driven environment and enjoys combining sales leadership, operational management and team development. The Store Manager plays a pivotal role in driving the success of the store, ensuring excellent customer service, maximising occupancy and revenue, and maintaining high operational standards. This is a fantastic opportunity for someone who wants to take ownership of a business unit and make a real impact.
Responsibilities
* Driving store performance and achieving financial and occupancy targets
* Creating and executing marketing and sales plans to grow revenue
* Delivering outstanding customer service and building strong customer relationships
* Managing, coaching and developing the store team to maximise performance
* Monitoring enquiries and improving conversion rates
* Ensuring the store is presented to a high standard at all times
* Maintaining strong operational processes and accurate reporting
* Managing rotas and supporting recruitment and training activities
* Monitoring local market activity and competitor performance
* Ensuring full compliance with company procedures and health and safety regulations
* Identifying and managing store maintenance and operational improvements
What They Are Looking For
* This role requires a proactive and commercially minded leader who enjoys driving results while maintaining a strong customer focus.
* Strong leadership and team development skills
* A passion for delivering exceptional customer service
* Commercial awareness and the ability to drive sales performance
* Excellent organisational and prioritisation skills
* Confidence in analysing performance data and improving results
* A proactive and solution focused mindset
* Excellent communication and relationship building skills
* A hands on approach with a strong sense of ownership and accountability
Why Apply?
This is a brilliant opportunity to take ownership of a store, lead a team and play a key role in driving business success. The role offers a dynamic working environment where no two days are the same, along with the opportunity to make a genuine impact on store performance and customer experience.
Salary: £34,662
Location: Derby
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