Job Summary
To act as the single point of administrative and coordination support for the Older Persons Integrated Care (OPIC) Team within the Barnstaple Alliance Primary Care Network. This role, alongside the OPIC Team clinicians, will work closely with the member practices to provide care to our care home and housebound patients registered within the PCN.
Hours available are 26hrs to 30 hrs a week, worked over 4 or 5 days.
Interviews planned for 10th March 2026.
Main duties of the job
The OPIC Team consists of Nurse Practitioners and a GP Clinical Lead.The PCN care co-ordinator role will be pivotal in ensuring all patients receive the best possible care and service through coordinating and supporting the delivery of all key activities of the OPIC Team. This includes access to services, advice and information, ensuring a patient centred approach with timely and effective care planning and organisation.
The role will involve co-ordination of OPIC home visits for older people living in their own homes and those living in care homes. This will involve identifying patients for visits, making bookings, preparing visit paperwork and entering data on to the patient record, following visits from the OPIC clinicians. There will also be a role in vaccine planning and coordination for the PCN. The role will also include supporting digital initiatives.
About Us
The Barnstaple Alliance PCN is a proactive and supportive network of four General Practitioner surgeries: Brannam, Fremington, Litchdon and Queens Medical Centres. Between us we provide care to over 55,000 patients in the Barnstaple area. Whilst retaining our independent surgeries, we are working together on collaborative projects to improve and develop the healthcare services we offer to patients.
Details
Date posted
10 February 2026
Pay scheme
Other
Salary
£24,454 to £25,493 a year depending on experience and qualifications
Contract
Permanent
Working pattern
Part-time
Reference number
A
Job locations
Barnstaple Alliance PCN wide
Barnstaple
EX32 9LL
Litchdon Medical Centre
Landkey Road
Barnstaple
Devon
EX32 9LL
Brannams Medical Centre
Litchdon Street
Barnstaple
Devon
EX328GP
Queens Medical Centre
Queen Street
Barnstaple
Devon
EX328HY
Suite 107 Queens House
Queen Street
Barnstaple
Devon
EX328HJ
Fremington Medical Centre
Beards Road
Fremington
Barnstaple
Devon
EX312PG
Job Description
Job responsibilities
MAIN DUTIES & RESPONSIBILITIES
The tasks and responsibilities to be undertaken may include any or all the items in the following lists, but they are not limited to this list and are dependent on current and evolving PCN workload and staffing levels
Provide efficient and comprehensive administrative and clerical support to the OPIC Team on a day-to-day basis.
Coordinate and arrange Annual Review visits and Proactive Care visits for the OPIC team, identifying patients for these visits, contacting patients to make bookings, preparing visit paperwork and inputting data after visits.
Continuously monitor, manage, and prioritise all incoming and outgoing correspondence and workflow for the OPIC Team (such as the OPIC teams email inbox and TPP SystmOne task boxes), initiating responses where appropriate.
Being the single point of contact for the OPIC team for the member practices and teams within the Barnstaple Alliance PCN, Care Homes and other healthcare professionals.
Support the OPIC Team with inputting data and maintaining patient records and patient lists.
Day to day support to the OPIC nurses- preparing paperwork for visits, printing blood labels, supporting with admin.
Practical application of TPP SystmOne and Microsoft Teams for coordinating workload, organising individual team members caseloads and appointments, and developing reporting mechanisms.
Coordinate agendas, prepare patient lists and take minutes of key meetings including relevant Multidisciplinary Team meetings.
Produce via TPP SystmOne and other digital tools reports to support the work of the team.
Support the PCN, its member practices and the Clinical Lead of the OPIC Team with aspects of the Network Contract Directed Enhanced Service (DES). Including the Enhanced Health in Care Homes (EHCH) and Structured Medication Review (SMR) areas.
Coordinate Care Home Ward Rounds, liaising with staff at all relevant organisations and booking patients into the Weekly Care Home Round appointment template within TPP SystmOne as needed.
To help Care Home Managers and GP Practices address their patients needs through answering queries, managing diaries and appointments, and delivering care plans.
To support the OPIC Team in the development of robust care plans in line with best practice.
Organising which elements of clinical (and QoF) checks need applying on visits.
Support and coordinate work around vaccinations for the PCN as needed (including reporting, invitations, vaccine collection and data input).
Coordinate both acute and planned visits for the OPIC team
Order medical and pathology supplies as needed for the OPIC team.
Work with the PCN Operational Manager to plan and coordinate the OPIC Teams activity including holidays and sickness.
Job description
Job responsibilities
MAIN DUTIES & RESPONSIBILITIES
The tasks and responsibilities to be undertaken may include any or all the items in the following lists, but they are not limited to this list and are dependent on current and evolving PCN workload and staffing levels
Provide efficient and comprehensive administrative and clerical support to the OPIC Team on a day-to-day basis.
Coordinate and arrange Annual Review visits and Proactive Care visits for the OPIC team, identifying patients for these visits, contacting patients to make bookings, preparing visit paperwork and inputting data after visits.
Continuously monitor, manage, and prioritise all incoming and outgoing correspondence and workflow for the OPIC Team (such as the OPIC teams email inbox and TPP SystmOne task boxes), initiating responses where appropriate.
Being the single point of contact for the OPIC team for the member practices and teams within the Barnstaple Alliance PCN, Care Homes and other healthcare professionals.
Support the OPIC Team with inputting data and maintaining patient records and patient lists.
Day to day support to the OPIC nurses- preparing paperwork for visits, printing blood labels, supporting with admin.
Practical application of TPP SystmOne and Microsoft Teams for coordinating workload, organising individual team members caseloads and appointments, and developing reporting mechanisms.
Coordinate agendas, prepare patient lists and take minutes of key meetings including relevant Multidisciplinary Team meetings.
Produce via TPP SystmOne and other digital tools reports to support the work of the team.
Support the PCN, its member practices and the Clinical Lead of the OPIC Team with aspects of the Network Contract Directed Enhanced Service (DES). Including the Enhanced Health in Care Homes (EHCH) and Structured Medication Review (SMR) areas.
Coordinate Care Home Ward Rounds, liaising with staff at all relevant organisations and booking patients into the Weekly Care Home Round appointment template within TPP SystmOne as needed.
To help Care Home Managers and GP Practices address their patients needs through answering queries, managing diaries and appointments, and delivering care plans.
To support the OPIC Team in the development of robust care plans in line with best practice.
Organising which elements of clinical (and QoF) checks need applying on visits.
Support and coordinate work around vaccinations for the PCN as needed (including reporting, invitations, vaccine collection and data input).
Coordinate both acute and planned visits for the OPIC team
Order medical and pathology supplies as needed for the OPIC team.
Work with the PCN Operational Manager to plan and coordinate the OPIC Teams activity including holidays and sickness.
Person Specification
Qualifications
Essential
Educated to GCSE level or equivalent
Experience
Essential
Have experience of working with the general public ,
Have experience of administrative duties
Have experience of working in teams and be tolerant of other skills and abilities
Desirable
Have experience of working in a primary healthcare setting ideally with some experience of working with a PCN team
Experience of working in or with a Multidisciplinary Team
Experience of coordinating a clinical team or tasks
Skills
Essential
Excellent interpersonal skills
The ability to use initiative, to make decisions and solve problems
Able to take typed minutes of meetings and action plans
Have excellent planning, coordination and organisational skills
Be an empathetic communicator with good listening skills
Ability to manage and prioritise own workload whilst under pressure of multiple demands
Ability to provide and receive sensitive information in a confidential manner
The ability to collate data
Desirable
The ability to work with a wide range of people from different professional backgrounds
The ability to analyse and report on data collated
Knowledge
Essential
Strong IT skills
Competent in use of Microsoft Office applications including Microsoft Teams
Desirable
Knowledge of Primary Care Networks and GP Surgeries
Knowledge of TPP SystmOne and primary care IT
Knowledge of the Enhanced Health in Care Homes (EHCH) framework and Quality and Outcomes Framework (QOF)
Person Specification
Essential
Strong IT skills
Competent in use of Microsoft Office applications including Microsoft Teams
Desirable
Knowledge of Primary Care Networks and GP Surgeries
Knowledge of TPP SystmOne and primary care IT
Knowledge of the Enhanced Health in Care Homes (EHCH) framework and Quality and Outcomes Framework (QOF)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Barnstaple Alliance Primary Care Network
Address
Barnstaple Alliance PCN wide
Barnstaple
EX32 9LL
Employer's website
(Opens in a new tab)
Employer details
Employer name
Barnstaple Alliance Primary Care Network
Address
Barnstaple Alliance PCN wide
Barnstaple
EX32 9LL
Employer's website
(Opens in a new tab)
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