Overview
Recruitment Administrator – Basildon, Essex, United Kingdom. Permanent, full-time, hybrid working from home and on our Basildon site (3 days in the office, 2 days working from home per week). Salary: £22,500 per annum.
About Us
At Stonebridge, our employees tell us we are a great place to work. We are passionate about what we do, our people matter, their opinions, insights and enthusiasm are key to our success. We value and look after people, are big on employee wellbeing, we are socially and environmentally responsible and like to get involved in charity work. We consistently look for ways to create a better future, back each other and most importantly, to do the right thing.
Key Responsibilities
* Supporting a team of onboarding partners who process applications from new mortgage firms to join the Stonebridge Network, and provide admin support to help the team.
* Process applications to standard and within timelines.
Responsibilities (Detailed)
* Knowing the full criteria, requirements and timelines for processes covered within the Onboarding Department.
* Providing support for Senior Onboarding Partners and completing processes within a timely manner.
* Assisting with completing the processing of all applications (new Introducer and Licence requests, as well as Admin cases) to standard and schedule.
* Flagging workloads to Senior OB Partner / OB Manager where capacity may impact timely completion and agreeing contingency measures.
* Managing incoming calls/emails to standards and within timelines.
More Responsibilities
* Monitoring the volumes and turnaround times of calls and emails.
* Ensuring own items are completed within expected timelines.
* Flagging workload issues to Senior OB Partner / OB Manager where needed.
* Ensuring member update requests are processed within standard timelines (e.g. reference requests, leavers, etc.).
Knowledge, Skills and Attributes
* Reliable, enthusiastic, quick to learn.
* Admin experience or good transferable skills for admin.
* Organised.
* Good team player.
* Good verbal and written communication skills.
* Efficient and accurate keyboard skills.
* Strong attention to detail.
Our Benefits
* Great company culture
* Competitive salary
* Performance related bonus (non contractual)
* 22 days annual leave + your birthday off + up to 3 more annual leave days linked to years of service
* Company Pension with optional matched additional contributions up to 1.5%
* Flexibility to work from home
* Free breakfast, lunch, fresh fruit snacks, hot and cold soft drinks when working in the office
* 2 days off per annum for charity / community volunteering
* 2 half days paid leave for 1me time to support mental and physical wellbeing
* 1 day paid leave for eam time joining your team in a volunteering / community service activity
* Full programme of employee engagement activities
* Company reward and recognition schemes
* Retail discounts and cash back platform
* Salary sacrifice schemes for home and tech, cycle to work, pension scheme
* Company sick pay
* Option to buy / sell up to 5 additional days annual leave
* Gym Subsidy
* Employee Assistance Programme
* 4500 employee referral scheme
* Death in service insurance cover
* Critical illness insurance cover
Equal Opportunity
Our Objectives and equal opportunity statement: Individuals with different cultures, perspectives and experiences are at the heart of the way Stonebridge works. We are committed to equality of opportunity and welcome applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, marriage and civil partnerships, and ex-offenders.
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