Overview
Riverside and Picton Medical Centre and GPPR are fast-paced GP surgeries. We have highly skilled clinical staff providing both reactive and proactive care, along with skilled administration and management teams who provide essential support to ensure our patients can receive the treatment they need. Much of our focus is on our staff and how we develop our team. We are looking for new recruits to join our team who are skilled, innovative, love a challenge and who are willing to go the extra mile for patients. We reward positivity, innovation and hard work. We are continually developing as an organisation so it is a really great and exciting time to join our team.
Job responsibilities
To manage all relevant practices and procedures to maximise income across the Practice.
To manage all financial drivers of the Practice including Quality Outcomes Framework (QOF), recall systems, Practice accounts and daily cash-flow.
To establish and monitor systems for handling and recording of cheques and petty cash.
To manage Practice KPIs and implement to agreed corrective measures.
To manage performance targets and KPIs and ensure these are understood by all staff within the Practice.
To review Practice performance against financial objectives and ensure areas of under-performance are managed.
To ensure all key operating protocols and procedures are available and routinely followed by all personnel and to identify the need for new or updated protocols and procedures where required.
To report internally regarding Practice performance through relevant manager meetings Workforce management & development.
To provide clear direction and management of staff issues and day to day HR matters.
To ensure all key employment policies are implemented within the Practice.
To ensure key workforce data is routinely collected, reviewed, and managed for the Practice.
To manage staff resources and daily work allocation.
To manage the recruitment and retention of staff to deliver safe and effective services across the Practice.
To carry out all staff appraisals and implement personal development plans to ensure that training and development opportunities are made available.
To manage, review and report on absence issues and deal with investigations/first stage disciplinary matters.
To develop, support and provide guidance to all staff within the Practice.
To monitor performance and identify and manage any areas of concern.
To ensure regular communications, bulletins and updates are in place for staff.
Experience
* Experience of working within General Practice
* Experience Managing/supervising a team
* Experience of working as a Practice Manager
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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