Job Description
Customer Service Role Hull £26,000-£30,000 DOE
Your new company Our client is looking for a strong customer service professional to join their small but successful team based in Hull, where collaboration, reliability and customer focus are at the heart of everything they do.This role can offer an immediate start for the right candidate.
All potential applicants are encouraged to scroll through and read the complete job description before applying.
Your new role As a Customer Service Support professional, you will play a key role in assisting both the external sales team and a diverse portfolio of customers. This is a customer‑focused position where you’ll be managing communication across phone, email, Teams, and other channels, ensuring excellent service at all times.
Your responsibilities will include:
* Delivering high‑quality customer service and support
* Managing customer communication across multiple channels
* Inputting and processing orders using the company’s CRM system
* Liaising with internal and external colleagues to ensure timely delivery of results
* Completing general administrative tasks to support wider operations
Full training will be provided, giving you the tools and knowledge to succeed.
What you'll need to succeed To thrive in this role, you will need:Strong computer literacyGood written and verbal communication skillsA proactive and adaptable approachQualifications in Maths and EnglishPrevious customer service experience (preferred)Proficiency in Microsoft Word and ExcelTelesales experience (advantageous)
Most importantly, you’ll be enthusiastic, committed, reliable, and willing to take on additional tasks when required. xkybehq What you'll get in return
* A competitive salary of £26,000 – £30,000, depending on experienceAdditional benefits26 days annual leave, plus bank holidays, with leave increasing with tenureA full‑time, office‑based role in Hull, working Monday to Friday (08:30–16:30)The opportunity to join a supportive team with immediate start availability
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4769763