IT EngineerNorwich (5 Days on site) Salary: £27,500 – £39,000 (DOE)
REED Technology are working with a well-established organisation based in Norwich who are looking to recruit an experienced IT Engineer to join their team.
This is a fantastic opportunity for a technically skilled and customer-focused individual to support a diverse range of IT systems across commercial, governmental, and educational environments.
Key Responsibilities:
* Install and configure hardware, operating systems, and applications
* Monitor and maintain computer systems and networks
* Provide face-to-face and remote support to users
* Diagnose and resolve hardware/software faults
* Replace components and support application rollouts
* Set up user accounts and manage password issues
* Respond to call-outs within agreed timeframes
* Maintain documentation and produce relevant reports
* Build strong working relationships with clients and colleagues
* Test and evaluate new technologies
* Carry out other duties as directed by senior staff
Skills & Experience:
* Commercial experience in IT support
* Strong customer service and communication skills
* Full, clean UK driving licence
* Proficiency in Windows, Server OS, Microsoft Exchange (SMTP, POP3, IMAP)
* Working knowledge of Active Directory, TCP/IP, IP Routing, DNS, DHCP
* Familiarity with Microsoft Office applications
* Ability to pass a DBS check
* MCSE and/or CCNA certification (desirable)
Key Attributes:
* Self-motivated and proactive
* Professional and confident communicator
* Strong attention to detail and organisational skills
* Logical thinker with a technical mindset
* Reliable team player with excellent time management
Apply today using the link provided if you are interested in the opportunity.
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