Responsibilities
* Scoping, writing and editing content for internal and public-facing digital services
* Working as part of a multidisciplinary team to identify user needs and agree the right design approach
* Choosing the best format for delivering content to users
* Monitoring the performance of content and tools, identifying ways to improve the service
* Working with relevant stakeholders and subject matter experts to make sure content is relevant and accurate
* Helping other team members understand what content design is, why it’s important and how to work with content designers
* Contributing to the UCD community by attending and organising events, leading discussions and workshops, and sharing ideas and best practice
* Encouraging constructive criticism of your work and constructively reviewing the work of others, for example during peer reviews
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