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Workspace operations assistant

Bexhill-on-Sea
Hastings Direct
Operations assistant
Posted: 12h ago
Offer description

Job Title: Workspace Operations Assistant

Location: Bexhill (On-site)



Welcome to Hastings Direct


We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues.


We provide insurance for over four million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about #lifeatHD – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead.


We understand some people may not apply for jobs unless they feel they tick every box. If you’re excited about joining us and think you have some of what we’re looking for, even if you’re not 100% sure we would love to hear from you.

Role overview


You’ll be providing active, hands-on operational supporting within the Property Services department, working closely with maintenance, events and other businesses areas. You’ll assist with office moves and changes, event setups, stock management and other administrative tasks where required. This role is designed to enhance the delivery of business services within Bexhill and to ensure smooth day-to-day operations across facilities management functions, all while fostering a collaborative and team-oriented environment.

Job details – you’ll need to have demonstrable experience in:


1. Working in partnership with the maintenance team to coordinate office moves, workstation set ups and any layout changes

2. Collaborating with colleagues to support the reconfiguration of spaces for meetings, training sessions and events – including assisting with the preparation and set up of rooms for internal events (including furniture layout and equipment checks)

3. Liaising with the event team, event organisers and key stakeholders to ensure timely and seamless delivery of event requirements

4. Conducting regular stock checks for office and departmental supplies and managing any replenishment requests, maintaining accurate inventory records

5. Carrying out any departmental administrative tasks such as filing, data entry, updating logs and assisting with documentation for moves, stock and event set ups

6. Acting as flexible resource to support cross departmental activities and providing cover for targeted roles within the team – being a visible and approachable presence in the Bexhill office for all Facilities Management related queries

Essential skills/experience:

7. Strong proven organisational skills with high attention to detail

8. Background in working collaboratively with multiple teams, showcasing the ability to build positive relationships and utilising good communication skills with stakeholders of all levels

9. Basic knowledge of safe manual handling practices, computer skills (including Microsoft Office products)

10. Previous experience in facilities or office support (or similar) preferred

The Interview Process:

Our interview process involves the below:

11. Recruiter Screening

12. Interview with Hiring Leader

As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – for more information on the Disability Confident Scheme (DCS), please visit our inclusive business page on our careers website. For this position, we’re regrettably unable to accept applications through the DCS due to the extremely high volumes of applications we receive. However, you’ll of course have fair access to support and adjustments throughout your recruitment journey.

Benefits: In addition to a competitive salary you will also receive…

Flexible working – we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detail

Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus

Financial wellbeing – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing support

Mental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs

There's more! – 25 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more ….

Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.

Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.

At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.

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