Experis, Warrington, England, United Kingdom
Responsibilities
* Take full ownership of incidents, ensuring they are managed through to resolution.
* Work hands‑on with cutting‑edge technologies, including Microsoft Azure.
* Apply strong problem‑solving skills to resolve complex technical issues.
* Deliver exceptional customer‑focused support via the service desk.
* Respond promptly and effectively to incoming issues and requests.
* Configure and maintain office hardware and software systems.
* Monitor systems daily to proactively identify and prevent potential issues.
* Generate internal and client‑facing reports as needed.
* Conduct site visits to data centres and customer premises.
* Collaborate with third‑party vendors when required.
* Stay informed on emerging technologies that can enhance both internal and customer environments.
* Participate in the on‑call support rota.
Qualifications
* A genuine passion for technology and innovation.
* Working towards or already holding Microsoft Azure certifications.
* A proactive, solution‑oriented mindset.
* Quick to learn and adapt to new tools and technologies.
* Solid understanding of Windows Server and Desktop environments.
* Familiarity with Active Directory.
* Basic knowledge of TCP/IP networking principles.
* Possession of a full, clean UK driving licence.
* Excellent communication and interpersonal skills.
Job Details
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Other
Industries: IT Services and IT Consulting
Location: Warrington, England, United Kingdom
Salary: £20,000.00-£25,000.00
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