Job Description
In-Room Dining Supervisor - Knightsbridge, London
About Jumeirah
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. Since the opening of the iconic Burj Al Arab in 1999, Jumeirah has become synonymous with warm and generous service, crafting distinctive and purposeful experiences that bring joy to guests worldwide.
About Jumeirah Carlton Tower
Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel features 186 beautifully appointed guestrooms, 87 with balconies—a rare feature in London—alongside access to the private Cadogan Gardens, destination dining at La Maison Ani, and London’s largest naturally lit swimming pool at The Peak health club and spa.
About the Job
An opportunity has arisen for a In-Room Dining Supervisor to join us at Jumeirah Carlton Tower.
The main duties and responsibilities of this role:
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* Oversee day-to-day activities, motivate and guide the team to achieve goals, and lead by example with compassion, honesty, and integrity.
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* Develop and implement timelines, delegate tasks, and brief staff on duties across various departments.
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* Ensure personnel, clients, and guests are greeted and attended to professionally and discreetly.
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* Compile duty rosters and advise on changes as necessary.
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* Prepare reports and maintain appropriate filing systems.
About you
The ideal candidate for this position will have the following experience and qualifications:
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* Excellent listening skills and customer orientation.
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* Adaptability and appreciation of cultural diversity
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* Passion for driving excellence
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* Adaptable and flexible
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* Two years of experience in a similar role within a luxury Hotel.
About the Benefits
At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
Benefits include:
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* Supportive and inclusive work environment
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* Access to Learning & Development programmes and clear career pathways
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* Opportunities for internal mobility within our global network
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* Colleague discounts on food, beverage, and hotel stays worldwide
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* Health care and insurance benefits
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* Competitive salary + excellent service charge
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* Extra holiday for significant Birthdays (21.30.40. etc.)
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* Jumeirah perks website access – discount
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* Dry cleaning of uniform or Business attire
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* Meals on duty