We are looking for an Administrator/ Operations Agent for one of our customers at their Aylesford depot. Your responsibility will be providing excellent customer service for both internal and external customers. As an Operations Agent, you are responsible for ensuring that the day-to-day Customer activities within the Service Centre are completed to the required standards. You will also be required to ensure that all internal and external visitors to the Service Centre are handled appropriately and act as Service Centre Receptionist at times. As the Operations Agent, you will be measured on customer satisfaction. As the first point of contact at the Service Centre for frontline queries, you will operate in a customer-focused manner at all times, ensuring that the company's standards are upheld. This role is diverse and requires a high level of attention to detail and exceptional problem-solving skills. You must be an excellent communicator and team player with the ability to build effective relationships in order to deliver great service quality and enhance our customer experience. Shifts Available: Monday to Friday: 4 pm to 8 pm Hourly Rate: £13.01 per hour Shift Premium: Extra £2.71 per hour after 19:00 to 08:00 Saturday Premium: Extra £1.18 per hour Sunday Premium: Extra £2.20 per hour This position is a temporary position; however, it can lead to a permanent placement for the right candidate.