Overview
We’re looking for a Claims Handler to join our Latin America and Caribbean team within reinsurance. This role is based in Ipswich, working closely with colleagues in Ipswich and London, as well as our clients. We are flexible on background for this role and will provide full training however the successful candidate will have fluent Spanish language skills. How you'll make an impact Handle claims and cash call instructions from clients promptly and keep them updated. Work with reinsurers to agree on claims, following contract terms. Resolve queries from clients and reinsurers, escalating when needed. Build strong relationships with clients, reinsurers, and third parties. Collaborate with your team and other departments to deliver excellent service. Keep records organised and ensure all documents are stored correctly. Support financial processes to ensure secure and efficient handling of client funds. Perform checks to ensure compliance with regulations and company policies. About You A-levels or equivalent, or have relevant industry experience. Fluent in Spanish (both written and verbal). Comfortable using IT systems, including Microsoft Office. Great communcation skills. Detail-oriented and can manage your time effectively. Enjoy working in a team but can also work independently. Eager to learn and grow in your role. Have the ability to build strong relationships with clients, brokers, and markets. Eligible to work in the UK. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we’ll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more…