Manchester
Ref: 1218FG
Company Profile
High-quality manufacturer in the décor industry.
Position
Trilingual French and German Speaking Export Customer Service Advisor
Location: Manchester
Salary: Up to £30,000 depending on experience
Main Duties
To assist the Export department and deliver excellent customer service to high-end customers.
Responsibilities
* Handle all queries received via email and website
* Answer calls from customers and Sales Managers
* Generate orders and data inputting
* Manage customs and export paperwork for deliveries
* Assist colleagues/other departments in busy periods
* Administrative duties as required
Candidate Profile
* Fluent in both French and German (both written and verbally)
* Senior experience in customer service (ideally from prestige product/high end customers)
* Experience or knowledge in import/export or customs documents – ideal
* Ability to work under pressure and to deadlines
* Team player and excel in building cooperation
* IT literate
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