Italian and Spanish speaking Technical Support Engineer
Location: Watford
Salary: up to £50,000 per annum plus benefits
Ref: 8147TE
Company Profile
A well-established and award-winning company with international operations.
Responsibilities
Main duties:
* Provide first line technical support and diagnose electrical or mechanical faults.
The role
* Provide first line technical support and remote fault diagnosis.
* Conduct initial assessment, identify faulty parts or systems, and react accordingly.
* Organise visits from specialised field engineers depending on the fault.
* Order replacement parts and ensure timely delivery.
* Escalate enquiries when required and complete all necessary documentation.
* Log support cases and keep the client and system updated on the process.
Candidate's Profile
* Fluent in Italian AND Spanish (written and spoken) – Essential
* Previous experience in electrical or mechanical engineering within the print industry – Essential
* Knowledge of electrical and mechanical schematics.
* Proactive, confident, and dynamic personality.
* Excellent communication skills and a team player.
* Computer literate (MS Office, Internet).
* Able to work in a fast-paced environment.
#J-18808-Ljbffr