Salary: £25,000 - 31,000 per year Requirements: Ideally Microsoft-certified, or working towards certification. Strong understanding of Microsoft operating systems, Microsoft 365 administration (including use of PowerShell), and general networking principles. Practical experience with hardware fault-finding and software installation. Excellent communication, organisation, and problem-solving skills. Calm, methodical, and able to work under pressure in a busy environment. A flexible, team-focused attitude with a commitment to ongoing professional development. Car and full driving license. Responsibilities: Provide first- and second-line technical support via the helpdesk, remotely and in person. Diagnose and resolve hardware and software issues across Windows-based environments. Support and maintain IT infrastructure including servers, networks, and peripherals. Install and configure operating systems, software, and devices. Assist in implementing new technologies and processes under the direction of the IT Technical Manager. Maintain accurate records and ensure service requests are resolved in line with SLAs. Actively contribute to safeguarding and health & safety compliance across sites. Technologies: Hardware Support Microsoft 365 PowerShell Windows Office 365 Mobile More: We are a leading organisation seeking a proactive IT Support Technician to join our dedicated IT support team in Macclesfield. This is a fantastic opportunity for someone with strong technical knowledge and a customer-focused attitude to play a key role in delivering first-class IT services across multiple school sites. In addition to a competitive salary and benefits package, we offer opportunities for professional development and Microsoft certification. Join us in a supportive, collaborative working environment where we make a positive difference in education. If you're interested, we invite you to apply now! last updated 13 week of 2026