Overview
We are looking to recruit a Compliance Officer to join our motivated and dedicated Compliance Access Arrangements team. This is an exciting time to join us as we continue our mission to safeguard the security and integrity of Cambridge International exams and assessments. Reporting to the Compliance Assistant Manager, Access Arrangements, the role of Compliance Officer is a great opportunity for you to join a high‑performing team that will support you in developing yourself and making a real difference to the lives of learners all around the world. Our reasonable adjustments teams take responsibility for processing applications for access arrangements, special considerations and modified papers from our exam centres around the world. We support our exam centres by reviewing applications and evidence, as well as giving guidance. We support candidates with SEND to access assessments and remove unnecessary barriers, without changing the demands of the assessment. We implement appropriate procedures to promote safeguarding and help ensure the well‑being of children and vulnerable adults. To do this, you will be;
Responsibilities
* Evaluating facts and evidence; making informed decisions on the support measures available for candidates, identifying additional risks and escalating these to your manager.
* Decision making; from issuing approvals to guiding centres through application processes, you will be responsible for making and communicating fair decisions.
* Providing guidance and support; we support our centres to administer exams correctly in line with our regulations.
* Reviewing processes, procedures and external guidelines; ensuring we are always following best practice.
* Supporting the wider Compliance Group as required.
Qualifications
* Have excellent communication skills, providing information to a variety of stakeholders around the world with diplomacy, precision and sensitivity.
* Deliver superb customer service in all aspects of your work.
* Be a quick learner who is not afraid to ask questions.
* Be flexible and able to reprioritise according to changing situations.
* Be skilled at identifying mitigating risk.
* Be able to manage a varying workload and to successfully meet multiple tight deadlines.
* Be a positive person who lifts those around you.
Additional Information
This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40‑60% of their time collaborating and connecting face‑to‑face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements, should you require adjustments due to a disability or long‑term health condition. The Compliance team is passionate about safeguarding the integrity of our assessments and exams. We strive to provide excellent support to our exam officers, teachers and candidates to enable them to confidently access our exams and apply the regulations outlined in the Cambridge Handbook. If you can relate to this mission, we want to hear from you! We are a Disability Confident (DC) employer that is committed to equality and inclusion, ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long‑term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long‑term health condition. We are Cambridge University Press & Assessment, a world‑leading academic publisher and assessment organisation and a proud part of the University of Cambridge. Please note that Cambridge University Press & Assessment is unable to sponsor this role under the Skilled Worker Visa route as it does not meet the minimum skill requirements. If you require any reasonable adjustments during the recruitment process due to a disability or a long‑term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter. Why join us? Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
Benefits
* Group personal pension scheme
* Discretionary annual bonus
* Life assurance up to 4× annual salary
* Private medical and Permanent Health Insurance
* Green travel schemes
* 28 days annual leave plus bank holidays
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