Estate Manager – Supported Living Services
Full‑time | Permanent | 35 hours per week
Location: Derby
Salary: Competitive, based on experience
An award winning organisation is seeking an experienced and motivated Estate Manager to take the lead across a supported living estate. This is an exciting opportunity for someone who thrives in a fast‑paced environment, values high quality resident experience, and enjoys shaping services that genuinely improve people’s daily lives.
The Role
As the Estate Manager, you’ll oversee the smooth running of a multi‑service estate, ensuring residents receive safe, reliable, and respectful support. You’ll take responsibility for estate wide operations including accommodation services, housing management, maintenance, catering, housekeeping, reception and administration.
You’ll be a central figure in creating a positive environment, driving improvements, and ensuring the estate operates to the highest standards across compliance, service delivery and resident engagement.
Key Responsibilities
* Lead, coach and inspire a diverse team across multiple service areas
* Ensure full compliance with landlord responsibilities, legal requirements, and health & safety standards
* Oversee tenancy management, resident support, and occupancy performance
* Manage budgets, rents, service charges and overall financial stewardship
* Introduce and embed digital systems and smarter processes to streamline operations
* Build strong links with local partners, stakeholders, and community groups
* Champion resident involvement and contribute to organisational development initiatives
What We’re Looking For
We’re seeking someone who brings a confident leadership style, strong operational judgement, and a warm, person centered approach.
Experience & Qualifications
* Degree‑level education or equivalent experience
* Housing, management, or care‑related qualification (NVQ Level 4 or higher desirable)
* Senior leadership experience within supported living or social housing services
* Strong understanding of landlord compliance, welfare benefits and sector regulations
* Proven ability to manage teams, budgets, and service improvements
* Comfortable working with digital tools, data dashboards and technology‑led solutions
Personal Attributes
* Skilled communicator with strong relationship‑building abilities
* Empathetic approach to supporting vulnerable adults
* Commercially aware with solid financial understanding
* Forward‑thinking, proactive and solution‑driven
* Flexible and prepared to be part of an on‑call rota
What’s on Offer
* Competitive salary package
* Up to 9% employer pension contributions
* Extensive wellbeing benefits and perks, including a health cash plan
* Life assurance (4x salary)
* Birthday leave + voucher
* Enhanced family‑friendly support
* Additional wellbeing, volunteering and development days
* A supportive, inclusive and progressive organisational culture
If you’re passionate about delivering a safe, engaging and high‑quality living environment and want to take ownership of a meaningful leadership role, we’d love to hear from you.
Get in touch for a confidential conversation or to request further details.