About us:
As the #1 leader in
hospitality worldwide, Marriott International has 7600+ hotel properties and 30
top hotel brands. We’re in 133 countries and territories, and we’re still
growing. Unmatched opportunities await you! The next step in your career could
lead to your greatest adventure.
Manchester Marriott Victoria & Albert
Hotel, a striking Grade II listed iconic building in the vibrant Spinningfields
District, offers 148 stylish hotel rooms and suites with modern amenities. The
V&A is the home to Chop
& Plant our casual drinking and dining destination, offering a blend of
Chop House classics and plant-based dishes with a focus on local produce and
sustainability. We have flexible event spaces, including outdoor
terrace, small boardrooms and banqueting for up to 200 people.
Our
highest priority is making you feel as welcome as our guests. We want you to
know you’re important to us and that you’ll make an impact in your role, and
for that, you’ll be appreciated and valued.
Benefits:
Meals
& refreshments on duty
Uniforms
Performance
based incentives
Learning
and development opportunities
Accommodation
and food & beverage discounts across 7,300 Marriott hotels worldwide
Recognition
programmes
What
you will be doing:
Meet
& greet all guests and be their first interaction with the hotel
Check
guests in and out, according to company standards and procedures
Complete end-of-day
activities including posting charges to accounts, running night audit backup,
and roll the date reports.
Process all payment
types such as room charges, cash, debit, or credit cards.
Sell a
room/accommodation to a guest, without a reservation, based on availability
Process requests
for wake-up calls and advise guests of any messages.
Confidently
deal with guest queries and complaints
What
we are looking for
Essential that you have hospitality and/ or customer service experience
A
warm and genuine individual who enjoys putting people first
Strong
interpersonal and customer service skills
Previous
experience of IT applications
Someone
who wants to grow and develop within the company
Marriott International is an equal opportunity
employer. We believe in hiring a diverse workforce and sustaining an
inclusive, people-first culture. We are committed to non-discrimination
on any protected basis, such as disability and veteran status,
or any other basis covered under applicable law.