A fantastic opportunity has arisen for a dedicated Motor Claims Handler to join one of the UK’s leading loss-adjusters, on a remote basis. This is an exceptional opportunity to join a reputable organisation who are looking for ambitious, resilient, and talented individuals to join their team. The successful candidate will demonstrate a passion for their work, willing to go to extra mile for customers and always strive to provide the best service.
Key Responsibilities:· Pro-actively manage all aspects of a claim from notification through to conclusion.· Provide an excellent claims handling service, in accordance with company procedures and service standards.· Investigate and resolve claims in a professional, timely and pro-active manner.· Manage and exceed customer expectations and prioritise work to resolve any disputes that may arise in the settlement of a claim.· Updating additional Information on existing claims. · To continuously drive improvement in the service delivery to clients.· Responding to correspondence received from customers, third parties, Insurers and Brokers.
Requirements:· Experience of working in a Motor Claims role · Experience with either Third Party Damage, FNOL or Low Level Injury· Strong customer service, and communication skills both written and verbal· A proactive approach and enthusiastic attitude
V/12690
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