Workshop Controller
Reference: APR20256786
Expiry date: 21:15, Thu, 8th May 2025
Location: Birmingham
Benefits: A superb range of exclusive, colleague-only benefits and discounts
Salary up to £38,700 OTE (basic £36,000 pa + bonus up to £2,700 pa)
Weekly Hours: 42.5 hours/week
This is an exciting opportunity for an experienced & qualified Workshop Controller to join one of the UK’s leading vehicle rental specialists in our Birmingham branch.
Your role involves supporting our customers to deliver on their business promises by ensuring their vehicles are returned on the road safely and promptly.
Our modern workshop is equipped with the latest technology and manufacturer-specific diagnostic tools, making it a bustling and exciting environment. You will play a central role in ensuring the workshop operates efficiently, maximising profitability, productivity, and team performance. You will also make decisions regarding technician recharge and warranty opportunities.
The key to your success is ensuring the workshop produces work that meets high technical and quality standards and helps us deliver excellent customer service.
About you
* You are a qualified technician with a solid workshop background, valued for your technical knowledge and understanding of routine and complex diagnostics.
* You have a practical business approach, understanding what makes a workshop efficient and profitable.
* You are a people person who cares about team members and recognizes that a tailored approach can foster high performance.
* You are involved in all aspects of the business, eager to support colleagues with a proactive, hands-on attitude.
* You have a passion for customer service, understanding customer and supplier priorities, and resolving issues effectively.
We offer:
* A competitive basic salary
* A quarterly bonus scheme
* 24 days annual leave plus bank holidays and an extra day for your birthday
* Free life assurance
* Well-being services including 24/7 GP, mental health support, physiotherapy, and health plans
* Exclusive vehicle-leasing schemes
* Pension & Save-as-you-Earn share scheme
* Access to our Benefits App with discounts and cashback deals from major retailers
* Wagestream app for flexible pay options and financial wellbeing support
With over 60 branches nationwide, Northgate Vehicle Hire is a leading provider of light commercial vehicle rentals, partnering with top organizations and part of the innovative ZIGUP group, supporting customers across the UK, Ireland, and Spain. We offer support, development, and security to help you thrive in your career.
We are agile, experts, imaginative, and reliable.
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