The role
Join our friendly team of 7 medical secretaries, where you'll play a vital role in providing essential secretarial and administrative support to this busy and vibrant GP Practice. This team are pivotal to the smooth running of the surgery and in ensuring Student Health Service provides excellent service. Working closely with all aspects of the practice, from the dedicated team of GPs and Mental Health Nurses, to the busy Nursing team, Reception team and all other functions within the practice. Every day presents new challenges.
What will you be doing?
1. Producing correspondence to support the referral of patients to secondary and tertiary care settings.
2. Handling incoming telephone calls into the General Office.
3. Dealing with patient enquiries in person, via telephone or email including the provision of test result information.
4. Coordinating incoming and outgoing information flows between the clinical team and a range of external stakeholders which include secondary care and tertiary staff, University welfare services and patients and their families.
You should apply if
5. You have strong organisational skills and good attention to detail.
6. You are able to work under pressure.
7. You are able to prioritise effectively and work as part of a team.
8. You have fast accurate typing and are confident using a range of IT systems.