Job summary
We are seeking a thoughtful and organised Administrator to become part of our warm and supportive Care Home and Dementia Team at Foss Park Hospital.
Your work will play and important role in helping us provide compassionate, person-centred care to those living with dementia and their families.
The Care home and Dementia Team provides specialist mental heath and dementia support to residents in local care homes. The team works closely with care staff, families, and other professionals to promote wellbeing, prevent crises, and deliver high quality, person-centred care for older adults.
You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.
Main duties of the job
As an integral member of the team, you will provide high quality administrative support to ensure the smooth running of the service. You will work closely with colleagues across clinical and non-clinical areas, maintaining accurate records, coordinating meetings and assisting with day-to-day operational tasks.
We are looking for someone who feels comfortable multi-tasking in a busy environment and that can prioritise their workload and work to deadlines. An individual with excellent understanding and experience of using IT software such as Microsoft Office which will be used to maintain the trust systems and processes.
The successful candidate will have contact with service users, families and carers as well as members of the public, and will require excellent interpersonal skills and possess and uphold the trust values of Respect, Compassion and Responsibility.
About us
With a starting salary of £24,937 per annum, a generous NHS pension scheme, a fantastic annual leave package (27 days annual leave plus bank holidays) and access to other NHS staff benefits and discounts and, it's not just theNHS pay scale and benefits that we offer that make joining our organisation an excellent choice, there are many development opportunities available, giving you the opportunity for career progression.
All staff have regular 1-2-1s, which provides lots of opportunity for discussion around achievements, challenges and aspirations.
Staff recognition is very important to us; we work closely with colleagues from across the Trust to support development, the staff voice, and to recognise teams and individuals through our Greatix and Star Award schemes.
We recognise that Administrators are professionals and are a valuable asset to our organisation. We understand that they have a key role in the support and delivery of our services and that their contribution helps us in achieving our aim of consistently providing safe and high quality care for our service users. The kind of care we would want for ourselves and for our loved ones.
Our organisation is on a 'Journey to Change' and as part of this journey, creating a great experience for our staff is one of three big goals. Ultimately, our aim is to be a proactive, responsible and mindful employer; recruiting, retaining and training our people, for the right roles, at the right time.
Details
Date posted
21 November 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,937 to £26,598 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
346-NYM-068-25-A
Job locations
Foss Park Hospital
Haxby Road
York
YO31 8TA
Job description
Job responsibilities
We believe the job description will give you a clear picture of the day to day duties and tasks. Please read this thoroughly and if you have any questions, please don't hesitate to contact us - we'll be happy to help.
To be successfully shortlisted for this position, please read the job description carefully, and use your application to demonstrate how your knowledge, experience and skills match the post requirements. Please see the tips and tricks sheet.
If you do not have the essential qualifications it may be worth contacting the recruiting manager to discuss options to work towards. Functional Level 2 Maths and English are currently available by enrolling at a local college. Courses are free of charge.
Additional contact information -
Recruiting manager:
Karen Willis
Locality Admin Manager MHSOP NYY&S
Mobile:
07557 495357
Person Specification
Essential
Essential
1. Level 3 Qualification in relevant field or equivalent experience or willingness to work towards Level 3 in Business Administration.
2. Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above) / New GCSE in Maths and English (Grade 4 to 9).
Desirable
3. Level 3 in Business Administration.
4. RSA Level 2 or equivalent Secretarial/administrative experience in a clinical environment.
Experience
Essential
5. Experience of working in an administrative environment (diary management, filing systems, meeting coordination, minute talking, data input, collating and presenting information)
6. Customer Service experience (face to face, answering calls, correspondence).
7. Experience of organising completing demands and workloads.
8. Experience of setting up and maintenance of administrative systems and processes.
9. Experience of working autonomously and proactively.
Desirable
10. Experience of supporting/supervising staff.
11. Experience of handling monies and working within financial guidelines.
Knowledge
Essential
12. Comprehensive knowledge of administrative procedures and the ability to undertake associated tasks ensuring adherence to defined procedures and guidelines.
13. Understanding of data protection and the need for confidentiality and how to maintain this.
14. Knowledge of office systems and processes.
Desirable
15. Knowledge of NHS systems