Overview
Community Maternity Support Worker at Epsom and St Helier University Hospitals NHS Trust
The closing date is 06 November 2025
Join Our Compassionate Team as a Community Maternity Support Worker!
Are you passionate about making a meaningful difference in the lives of women and families during one of life's most special times? As a valued Maternity Support Worker, you'll play a crucial role in supporting our community midwifery team, including providing care during weekends.
You'll work closely alongside skilled midwives who will guide and supervise the care provided, ensuring every task is carried out within an established care plan. While you may not always be under direct supervision, your contribution will be vital in delivering safe, compassionate, and holistic support.
In this rewarding role, you'll be a trusted team member, offering kindness, professionalism, and empathy to women and their families. Your work may also include supporting other areas within the maternity department, always collaborating with midwives to provide seamless care.
If you're ready to be part of a caring, dynamic team where your efforts truly impact lives, we'd love to hear from you!
Main duties of the job
Duties of the Post
* Primarily work in the community Midwifery team, may need to occasionally work across the inpatient service depending on service needs
* Perform all fundamental tasks of a Band 3 MSW, often in lone worker capacity within the community setting
* Undertake Day 5 Newborn blood spot screening and TCB screening on jaundice babies in the community.
* Perform basic observations, urinalysis and phlebotomy if required
* Perform basic observations on babies and escalate any deviations from the norm when appropriate
* Give competent SBAR handovers to members of the team within your remit
* Perform basic IT functions, documenting on our Badgernet system contemporaneously, the care given to women and babies
* Assist the midwife in any basic tasks that need undertaking
* Keeping areas and equipment clean and tidy
* Stocking up store rooms, rooms and trolleys with appropriate resources and equipment
* Support the wider team however required, eg running simple errands and telephones
* Work alongside the midwife to recognise those women who may need urgent attention and help escalate accordingly
* Assist with infant feeding, using the BFI initiatives and participating in upholding our Gold accreditation, supporting new mothers with their feeding choice
* Supporting women and babies in the immediate post-natal period, ensuring alongside the midwives maternal and fetal wellbeing
About us
Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.
We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surrey and NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.
The Trust employs approximately 5,000 staff across its hospitals and is supported by over 500 volunteers.
Job responsibilities
Thank you for your interest in this role. Please see attached Job description for further details of the maternity support worker role.
Person Specification
Qualifications
* Good all round education to GSCE or equivalent
* Care certificate, or willingness to achieve this with supervision in first 6 weeks of employment
* Additional Maternity related training
* NVQ level 2 in Business Administration, Customer Care or similar
Experience
* Clinical Band 2 Experience within a healthcare setting
* Use of electronic notes and electronic patient pathways
* Previous Band 3 clinical experience
* Clinical Maternity experience
Knowledge and Skills
* Ability to escalate appropriately
* Able to act on own initiative: prioritising tasks, independent working
* Understanding of confidentiality, equality and diversity with regards to healthcare
* Team player, accountable and proactive
* Previous use of MSW Band 3 Skills (e.g. NBBS, SBR, Baby Observations)
* Familiar with NHS Maternity Pathways
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Epsom and St Helier University Hospitals NHS Trust
£29,651 to £31,312 a year pro rata per annum inc HCAS (outer London)
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