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About
Location: Glasgow, G33 4EN
Salary: Circa £TBA + Benefits
Contract: Full time, Permanent
Benefits:
* Flexible Working
* Online learning
* Competitive salary with annual pay progression
* Birthdays off
* Free parking
* Cash bonus schemes
Red Mosquito Ltd is an IT support specialist and managed service provider based in Glasgow. We provide high-quality IT services across the UK, supporting SMEs with infrastructure, hardware, and software issues via phone, remote access, and on-site support. We offer training and development opportunities for career progression.
Role Responsibilities:
* Daily maintenance and monitoring of key systems
* Imaging and preconfiguring desktops and laptops
* Internal auditing, processing new equipment, and repairs
* Supporting the service desk team with technical support across various ICT technologies
* Maintaining high customer service standards for all incidents and projects
* Updating and maintaining ticketing systems, documentation, and SLAs
Candidate Requirements:
* Good understanding of IT technologies and ability to learn software configurations
* Ability to troubleshoot, diagnose, and resolve hardware and software issues
* Flexibility to work out of hours as needed
* Strong team player with the ability to thrive in a fast-paced environment
* Excellent communication skills, both written and spoken English
Nice-to-Have Skills:
* Hardware knowledge
* Location: Stepps, Scotland
Work Experience:
* Desktop Support
* Systems Administrator
Languages:
* English
Seniority Level:
Internship
Employment Type:
Contract
Job Function:
Information Technology
Industries:
Technology, Information and Internet
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