Specialist Railway Security Support Officer - Birmingham The benefitsA competitive hourly rate of pay – paid monthlyAccess to Company Pension Scheme after qualifying periodHealth and Wellbeing PlansWagestream - financial flexibility and instant access to earned and authorised wagesFizz Benefits – discounts, rewards, and benefits, helping you save money every dayFull induction, ongoing training, and career development Quality kit and uniform, everything you need to perform your role effectivelyFunded SIA top up training Employee Assistance ProgramRefer a Friend Scheme The roleCarlisle Support Services is looking for enthusiastic, reliable, and dedicated individuals to join our team, working with our prestigious clients. If this sounds like you, and you’re willing to learn new skills to develop your career, we promise to provide full training and all the support you’ll need to help you to succeed.Your core role will include but not be limited to the following activities:Ensure colleague safety, providing a sense of assurance for allProvide a smart, visible, proactive, and engaging security presence and deterrentEffective conflict management, always taking control of incidents Control access and egress, conducting security patrols to deter crimeAble to proactively and professionally engage with the publicBe aware of hazards and incidents, and responding appropriately Providing guidance, information and directing customers as a first point of contactManaging and following safety and security processes and proceduresWorking as part of a team, building strong working relationshipsAdditional Standards & Expectations SkillsAwareness of Safeguarding Insight to Railway ByelawsSuicide Prevention Patrolling the Railway Network onboard services and on stations Customer Services and Engaging with members of the public Communications with British Transport Police (ASB) Anti-Social BehaviorSupporting Vulnerable Persons Awareness of Railway Safety Radio Communications Security Searches Counter TerrorismConflict Management Skill Elite Security PersonalFull UK Drivers License Required (must hold no more than 3 points Manual Driver)Working week days week nights and weekends Cover Support Officer Adhoc Is this youSIA Guarding or Door Supervision licence5 years checkable work and address historyReliable, punctual, flexible, and smart in appearanceFriendly, approachable, and always professional Enthusiastic and motivated to do a great jobIdeally some experience within a Security environment or a customer facing roleAble to interact with clients and customers in a positive mannerSome experience working within a Security environment and working as part of a teamEffective people skills, able to interact with clients and customers in a positive mannerFull UK Drivers Licence no points is a must Be Part of an Elite Robust Team and expanding wider on the network and Devlopment into multi skilled rolesAre you Ex-Military/Ex-police/Ex-Carer /Ex-Railway Operator/Revenue Protection/skilled in the above areas/Male/Female we want you and your skills Successful candidates will be required to provide original documentation for detailed screening and vetting processes. This could include the following: passport, driving licence, utility bill dated in the last 3 months, HMRC letter, original bank statement, original payslip, birth certificate or a valid share code. This is usJoin a growing market-leading brand of support services to work with the UK’s largest brands such as Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, BBC Studio Works, and many more. Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK’s most renowned sites and critical infrastructure.Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential. Equality, Diversity, and Inclusion At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations people will be judged solely on merit or ability.