Customer Operations Manager (Manufacturing / MRO)
Warrington (with some UK travel)
£45,000 - £48,000 + Car Allowance + Excellent benefits
Role Profile
Are you a driven commercial, procurement or supply chain professional with customer facing experience?
Do you have a track record of delivering cost savings and operational improvements within manufacturing or engineering environments?
If so, check out this fantastic opportunity...
Key Responsibilities
Proactively identify opportunities for both procurement and operational cost savings for your key customer accounts
Lead and deliver cost down projects, particularly looking at TCO (total cost of ownership) for MRO/Consumables purchases
Manage supplier relationships, tracking vendor performance through KPIs such as OTIF and NCRs, resolving issues as they occur
Manage inventory for MRO/ Consumables, maintaining accurate inventory data and determining MRP parameters such as min/max levels
Develop strong working relationships with other teams to effectively collaborate on internal projectsThe role is based in Warrington, but will involve frequent business travel to sites across the UK. Requirements for overnight stays will be infrequent.
Ideal skills and experience
Proven hands-on experience in a Procurement / Supply Chain / Account Management role within Manufacturing or Engineering
Strong customer facing experience
Ability to thrive in a technical manufacturing environment
Track record of delivering improvements and efficiencies in key areas such as Cost Savings, Supplier Performance and Inventory
Excellent relationship management and stakeholder engagement skills
Confident negotiation and influencing skills
Willingness to work onsite 5 days per week
Driving Licence (frequent business travel to other sites, circa 50% travel)
Remuneration
£45,000 - £48,000 + Car Allowance + Excellent Benefits including 28 days' holiday plus bank holidays and private health insurance!
About Cast UK
Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in Business Change & Transformation, HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK and a complete list of all of our current vacancies, please visit (url removed)