Your Role
As the Automotive EMEA Key Account Manager, you will be the strategic lead responsible for driving dominant market share and revenue growth within the European, Middle Eastern, and African automotive sectors. Reporting to the Automotive Business Lead, you will manage the entire lifecycle of our most prestigious accounts from initial organisational mapping and contract acquisition to long-term service delivery. You will act as the critical bridge between our high-profile Vehicle Manufacturer (VM) clients and our internal Engineering and Operations teams, ensuring Pico remains a top-tier, approved global supplier while maintaining a high value, data driven sales funnel.
What You’ll Be Doing
* Retaining existing VM customers while aggressively securing new business to ensure dominant growth across the EMEA region.
* Developing and executing comprehensive plans that include stakeholder identification and organisational mapping to guarantee a continuous pipeline of orders.
* Serving as the primary point of contact for Key Accounts, collaborating internally to resolve complex inquiries and maintain industry-leading Customer Satisfaction (CSAT) scores.
* Maintaining high visibility within accounts to provide "Voice of the Customer" (VOC) feedback and competitor updates, formalised through CRM data and quarterly reports.
* Partnering with Engineering, Compliance, and Operations to ensure Pico satisfies technical requirements and remains on all critical Approved Supplier lists.
* Administering monthly project updates and utilising CRM technology to provide accurate, live business intelligence for the Automotive business unit.
What You’ll Need
* Extensive experience in international account management with a proven, documented track record of business development wins.
* Strategic selling expertise specifically within Workshop Equipment, Measurement, or Diagnostic Products.
* A deep understanding of selling into VM Tools, Equipment, or After-sales departments, supported by an existing network of active contacts.
* Full fluency in both English and German is essential for daily operations and stakeholder management.
* A relentless drive to achieve positive commercial results and hit ambitious growth targets.
* Exceptional skills in prioritising and managing multiple complex accounts and technical tasks simultaneously.
What's in it for you?
At Pico Technology, we’re not just about creating world-class test & measurement tools - we’re about creating an inspiring workplace where every team member can thrive. If you’re an IT professional looking to escape the ordinary and take on a varied, rewarding role, this is your chance to join a company where your skills will make a real impact.
Enjoy flexible holidays, a chance to relax at one of our three holiday homes, and be part of our annual Profit Related Pay (PRP) bonus! Embrace sustainability with our Electric Vehicle Salary Sacrifice Scheme and come along to our vibrant Summer and Christmas parties to name just a few! Want to see the full benefits list?
You will find free fruit and five varieties of bean‑to‑cup coffee in our offices. And if you are up for exploring, St Neots has a variety of shops and eateries to satisfy your cravings.
At Pico, every voice is heard, and you will be valued as an essential part of our team. Join us on this exciting journey where appreciation and opportunity await you.
Are you ready to apply?
If you are as excited as we are, hit the apply button below and let us get your next chapter started.
For any queries, reach out to Toni Jones toni.jones@picotech.com
We cannot wait to welcome you on board!
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