Job Description
Are you an excellent communicator with strong customer service experience?
Looking for a role where you can support the international wholesale team in providing exceptional customer service ?
If so, we have an opportunity for a Sales Administrator (International Wholesale) to join our Wholesale Sales team here at Craghoppers
The Impact you will have in this role is:
Order processing
* Manage Pre-Season/ In-Season orders efficiently and accurately complying with customer specific requirements and warehouse processes
* Knowledge of International pricing models, including pre-order and in-season discounts, and promotional offers.
* Accurate preparation of country specific export documentation and thorough understanding of Incoterms®
* Assist with onboarding new International Markets including all customer data requirements
Stock Management
* Proactive management of customer orderbook including back orders, ensuring timely updates to customers regarding PO due dates
* Manage stock issues effectively, collaborating with the Planning Team to ensure timely and complete delivery of customer orders
Customer Profile
1. Extensive Knowledge of the customer and country specific legislat...