Job Description
This is an excellent opportunity for Field Services Lead Role professionals to be part of leading-edge technology projects. Cognizant’s Cloud, Infrastructure & Security Services Practice provides end-to-end solutions covering architecture, design, implementation, management, and on-going support across the entire enterprise technology infrastructure. Our services include a spectrum of management, consulting, and systems integration services to help our clients maximize value in their infrastructure resources, while optimizing infrastructure performance and cost.
Responsibilities
1. Responsible to Use tools and processes to support end-user computing devices, including desktops, laptops, Apple devices, tablets, thin clients, mobile devices, and peripherals
2. To Manage stockroom of peripherals and laptops, providing quarterly audits and disposal as directed by the business Answering to customer inquiries and providing support at Tech Lounge.
3. Solving computer issues and prioritizing customer inquiries.
4. Installing new programs, managing updates and providing technical support.
5. Hands and feet support for network, server and conferencing teams
6. Installing, maintaining, and troubleshooting required client software and hardware, whether onsite or remotely.
7. Analyze, troubleshoot and repair a wide variety ...