The Service and Team
The SEND Provision and Experience Manager plays a pivotal role in assuring and improving the quality, effectiveness and value for money of SEND education provision across the local area. Leading a specialist team, the postholder brings together data, lived experience and professional insight to understand how provision is experienced by children, young people and families, and to drive system-wide improvement. Working closely with education, health and commissioning partners, the role provides confident professional challenge, strengthens safeguarding and statutory compliance, and ensures that high-cost and complex provision delivers positive outcomes. This is a role for a thoughtful, values-driven leader who combines analytical rigour with empathy, influence and a strong commitment to inclusive practice.
The Role
As SEND Provision and Experience Manager, you will sit at the heart of the local area SEND partnership, shaping how quality, value for money and lived experience are understood, measured and improved across education, health and care. You will lead intelligence-led assurance work that listens carefully to children, young people and families, and translates what they tell us through data, feedback, complaints and outcomes into meaningful system-wide improvements.
This role is as much about how you lead as what you do. You will be a thoughtful, credible leader who can bring people with you; influencing providers, commissioners and partners through evidence, relationships and shared purpose. Leading a skilled team, you will oversee monitoring activity across mainstream, specialist, alternative provision, ensuring safeguarding, statutory duties and inclusion are embedded throughout. You will be trusted to provide assurance to senior leaders and elected members, challenge where standards fall short, and champion good practice wherever it is found. This is a role for someone who is comfortable holding complexity, balancing compassion with accountability, and using professional judgment to protect both outcomes for children and the public purse.
To succeed in this role, you should bring strong SEND expertise, a background in education, a sharp analytical mind and the emotional intelligence to navigate complex systems with confidence and care. This position will be subject to an enhanced criminal record disclosure check.
What You'll Need To Succeed
Strong SEND expertise, a background in education, sharp analytical ability, emotional intelligence, and experience of navigating complex systems with confidence and care.
Working Pattern
This is a full time, 37 hours per week position.
What You’ll Get In Return
Cornwall Council’s ambition is to be an employer of choice, a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract, motivate and reward our employees, and offer a range of flexible working options.
Our Core Employee Rewards And Benefits Include
* A competitive salary
* A defined benefit pension scheme, based on your career average earnings, including the option for extra voluntary contributions
* A generous annual leave entitlement with the potential to purchase additional leave
* A national award-winning employee health and wellbeing programme
* Employee benefits scheme giving employees access to a wide range of discounts to local and national goods and services
Additional Information
Cornwall Council is unable to offer visa sponsorship or transfer existing sponsorship for this role.
Equal Opportunities
Fairness and inclusion are at the heart of our vision for Cornwall. In order to best serve our communities, we are striving to achieve a diverse workforce that is inclusive of all backgrounds, cultures and identities; e.g., race, disability, sex, gender reassignment status, age, religion, and sexual orientation. We are an equal opportunities and Disability Confident employer, and we will assess applicants on their merits. Cornwall Council is committed to safeguarding and following safer recruitment principles to help make sure our staff and volunteers are suitable to work with children, young people and adults at risk, and it’s a vital part of creating a safe and positive environment and making a commitment to keeping all service users safe from harm.
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