Salary: £44,040 - 57,864 per year Requirements: Strong Power BI build skills: DAX, Power Query (M), data modelling (star schema) Experience reporting from Dynamics 365 / Dataverse (tables, relationships, option sets, including custom tables) Delivered reporting for Customer Service / Contact Centre: cases, queues, SLAs, agent performance, call statistics Data extraction/refresh patterns from Dataverse (e.g., connector/TDS/Synapse Link/Fabric) and shaping for analytics Implements RLS, governance, and performance optimisation (model measures) Can translate service ops needs into clear KPIs, definitions, and usable dashboards Knowledge of Omnichannel/contact centre metrics (e.g., FCR, AHT, backlog/aging) Broader Power Platform exposure (Power Apps/Automate) and how it impacts data/reporting Experience of working directly within a local authority is essential Responsibilities: Strong Power BI build skills: DAX, Power Query (M), data modelling (star schema) Experience reporting from Dynamics 365 / Dataverse (tables, relationships, option sets, including custom tables) Delivered reporting for Customer Service / Contact Centre: cases, queues, SLAs, agent performance, call statistics Data extraction/refresh patterns from Dataverse (e.g., connector/TDS/Synapse Link/Fabric) and shaping for analytics Implements RLS, governance, and performance optimisation (model measures) Can translate service ops needs into clear KPIs, definitions, and usable dashboards Technologies: DAX Fabric Power BI Power Query Office 365 More: We are looking for a Power BI Developer to join our team in the East Midlands within a Local Authority setting. This role offers a competitive daily rate between £367 - £482, negotiable based on experience, and supports hybrid working, allowing you to work 2 days in the office. This is an initial 6-month contract with the potential for extension. We provide numerous benefits including referral bonuses, free DBS checks, and access to various temporary and permanent opportunities. last updated 12 week of 2026