About The Role
Are you a hands‑on professional with a passion for delivering high‑quality repairs and maintenance? Join our Internal Maintenance Service (IMS) team at LiveWest as a Multi Skilled Technician. You’ll play a key role in ensuring our homes are safe, well‑maintained, and meet the expectations of our customers. This mobile role offers variety, autonomy, and the chance to make a real difference in the communities we serve.
You will have a core trade in carpentry and be based within 30 minutes of Penzance.
Key Responsibilities
- Deliver high‑quality fault fixing and maintenance services across multiple sites.
- Diagnose and repair basic building faults in line with best practices and service standards.
- Ensure compliance with all Health and Safety policies, including fleet safety.
- Provide excellent customer service and act as a LiveWest ambassador in customers’ homes.
- Work towards achieving first‑time fixes to enhance customer satisfaction.
- Use mobile technology to manage job orders and updates efficiently.
- Carry out work across multiple trades, including carpentry, plumbing, masonry, and tiling.
- Support the delivery of responsive repairs and maintenance across LiveWest properties.
About The Candidate
To be successful in your application for the role of Multi Skilled Technician, you will have the essential skills and experience for a level 1 role and the following role specific skills and experience:
- A recognised apprenticeship or qualification in a core trade.
- Post‑qualification experience and the ability to diagnose and repair basic building faults.
- Proficiency in using mobile devices for job management.
- A good understanding of Health and Safety procedures.
- A customer‑focused mindset with strong communication and organisational skills.
- A full, UK, manual driving licence.
- Desirable: Experience working in customers’ homes and knowledge of responsive maintenance.
- Desirable: Asbestos HSG210 awareness and experience with unvented systems.
Important Information
This role is being offered on a full time permanent basis working 40 hours per week.
Appointment to this role is subject to a satisfactory basic DBS check. We are committed to safeguarding and promoting the welfare of vulnerable groups.
Please note: This role is not eligible for a CoS. Applicants must have the right to work in the UK for the full duration of the role without a CoS.
Benefits
- Company Van: Includes a fuel card for work‑related travel.
- Full Kit: Uniform and PPE supplied for your safety and convenience.
- Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service – and the option to purchase up to 5 extra days (pro‑rated for part‑time roles).
- Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.
- Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
- Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.
- Family Support: Policies designed to help you balance work and family life, including a new child payment.
- Wellbeing Matters: Prioritises your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
- Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.
- Giving Back: Up to four paid volunteering days a year to support our communities.
Equal Opportunity Statement
LiveWest is a diverse employer and welcomes people from all backgrounds, experiences, and perspectives. We are committed to equal opportunity and take all reasonable steps to eliminate discrimination and promote diversity. LiveWest is an Inclusive Employer, Disability Confident Employer, and a signatory of the Armed Forces Covenant.
