IT Service Desk Analyst - GBP 30000 Role - IT Service Desk Analyst Location - Birmingham Salary - £26,000 - £30,000 We are looking for an IT Specialist to deliver 1st and 2nd line support to join an ITIL based Service Desk Team in a Logistics Firm. If you have an appetite to learn, with a can-do attitude and are literate in IT, then you are in the right place. Being a single point of contact for employees, customers, and business partners - you will handle a wide range of requests as part of the role. Essential skills: ITIL Foundation IT Service management Windows 10, Server 2008/2012,2016 Active Directory Office 365 DNS, DHCP, TCP/IP Azure cloud infrastructure HP MSA SAN experience HP Server and networking hardware MDM Desirable skills: Understanding of supply chain & freight MS SQL / SSIS / SSRS PowerShell Applications : MS Visio, MS Project & Altova Mapforce. If you think you could be a good fit for the role, either apply directly or send your full CV to Thomas. craig intechnologygroup. com. ITIL - Windows - Active Directory - Office 365 - DNS - DHCP - TCP/IP - AZURE - SAN - Networking - SAN - SQL - PowerShell In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.