Working Hours
40 hours per week. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
What You'll Do
Store Manager in Ashington. You will deliver an outstanding customer proposition and manage the branch, serve customers, check deliveries, pick items from the warehouse and stock shelves. The role requires adapting to hot summers and cold winters while leading and motivating a team to achieve great results.
Day-to-day responsibilities
* Deliver great service. Ensure your team provides a great customer experience, delivering sales through service.
* Muck in. Help the team get the job done—checking and unpacking deliveries, opening and closing the branch, stocking shelves, cleaning the branch and putting orders together.
* Inspire. Encourage a positive mindset, build a culture of feedback, praise and recognition.
* Ask questions & build relationships. Make sure your team gets the development they need, support future business growth and succession, and ensure customers leave the branch with everything they need for the job.
* Lead. From the front, coach, motivate and engage your team to create a great place to work where engagement is key.
* Create a fun working environment. Maintain product availability and high branch standards while making sure your branch is a place everyone loves to work.
What You'll Bring
* Knowledge. Track record in developing high‑performing and engaged retail teams.
* Hard work and passion. Dedicated to delivering sales through superb customer service and amazing results.
* Love of teamwork. Happy to muck in, get your hands dirty, and passionate about developing future leaders.
* Customer focus. Keep the customer at the heart of everything you do.
* Resilience. Relentless determination to achieve results, coaching your team to deliver.
* Flexibility. Be available when your team needs you, understand priorities and plan effectively.
* Personality. Bring your whole self to work and let your true personality shine through.
What You'll Get
You’ll have opportunities to advance in retail across the business or in other roles within the Travis Perkins Group, supported by training and development—including access to the Toolstation Academy programmes.
Benefits include 22 days’ holidays plus bank holidays, a company pension scheme, life assurance, a bonus scheme, cycle‑to‑work scheme, save & buy as you earn, 20% discounts across all Travis Perkins companies, financial education and support, recognition awards, and discounts at over 1000 other retailers.
Toolstation is one of Britain’s fastest‑growing multi‑channel retailers of tools, accessories and building supplies, and part of Travis Perkins plc. It offers a wide range of opportunities for ambitious people who want to grow with us.
Our policy is to employ the best‑qualified people and provide equal opportunity for the advancement of employees, including promotion and training, and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
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