Job overview
About the location:
The Croydon area has excellent schools both in the state and private sectors. Mental health care for patients who attend CUH is delivered by the Croydon Mental Health Liaison service provided by South London & Maudsley NHS Foundation Trust (SLaM). We are an ageless service along with the Older Adult Liaison Psychiatry service.
About the team:
The Croydon University Hospital Mental Health Assessment Unit is part of the Liaison Services and the Unit provides psychiatric assessments and treatment for people, aged 18 and above, to determine if they need mental health care and treatment. The service caters for people who live in the London Borough of Croydon and our aim is to ensure that people get the expertise they need to address their mental health problems. We provide a 24-hour service to Croydon University Hospital offering urgent assessment and intervention to patients, the team includes Nurses, Doctors, an Occupational Therapist and a Clinical Psychologist.
Main duties of the job
About this role
We have a maternity covervacancyforBand 4, Senior Support Workers - Clinical Assessment Unit
The post holders will support nurses in conducting reviews of patients and observing them to identify their needs, strengths, and challenges.
Providing emotional support, guidance, and encouragement to patients during their stay in the assessment unit.
Communicating effectively with patients, families, and healthcare professionals to ensure that everyone is aware of patient needs, progress, and concerns.
Provideperson-centredsupportinaplanned andcoordinatedmanner.
We are looking for a forward-thinking, creative, and responsive senior support worker who has a passion for people and family-centred care. You will be enthusiastic, creative, resilient, and able to respond to others in a flexible manner.
Thisvariedroleoffersexcellentopportunitiestogainexperienceandskillsin an Acute Hospital setting.Successful candidates will be expected to work a 24-hour shift, including weekends and Bank Holidays.
Working for our organisation
Benefits:
We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close knit team at SLaM. It’s important to us that you valued and appreciated and that are why we have a comprehensive benefits package on offer
Some of our benefits are highlighted here:
1. Generous pay, pensions and leave, we offer a comprehensive pay, pensions and leave package which is dependent on the role and length of service.
2. Work life balance, flexible working and support a range of flexible options, such as: part-time working and job sharing.
3. Career development, There are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes
4. Car lease, our staff benefits from competitive deals to lease cars
5. Accommodation, our staff benefits from keyworker housing available which is available on selected sites
6. NHS discounts, with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website.
Other benefits include:
7. Counselling services
8. Wellbeing events
9. Long service awards
10. Cycle to work scheme
11. Season ticket loan
12. Childcare vouchers
13. Staff restaurants
We look forward to receiving your application.
Detailed job description and main responsibilities
Main roles and responsibilities include:
·Carry out reviews on low-risk patients, while updating the team leader, nurses and MDT
·Accurately documenting patient interactions, observations, and care plans in accordance with organisational policies and procedures.
·Educating patients about their condition, treatment options, and self-care strategies to promote recovery and independence.
·Supporting patients' families and caregivers by providing information, resources, and emotional support during the assessment process.
·Creating positive working relationships with local services and local activity providersacrossthe four boroughscoveredbytheTrust,aswellascreatingand compiling resources within the service.
·Toattendandcontributetoclinicalteammeetingsandhandoversacross the Liaison and emergency department services.
·Youwillsupportseniorteammemberswithwelcoming,conductingbaseline observations following referrals, documenting admission entries and discharge notes
Person specification
Qualifications
Essential criteria
14. NVQ 3 Plus short courses to Diploma Level or Equivalent experience or NVQ Level 4 in healthcare
Desirable criteria
15. Psychology degree or equivalent experience, or Evidence of continued academic development
16. Completion of the Care Certificate
Experience
Essential criteria
17. Extensive experience within a mental health care settings
Desirable criteria
18. Substantial experience dealing with acute psychiatric /crises care
Knowledge / Skills
Essential criteria
19. Able to demonstrate clinical competence
20. Able to work with a wide variety of professionals and agencies
21. Ability to work with carers and families and commitment to developing userfocused services
22. Ability to motivate clients who are difficult to engage and co-ordinate the support with fellow staff members.
Desirable criteria
23. Training in other specific interventions e.g. Cognitive Behaviour Therapy, Solution Focused Therapy, Schema Therapy, Dialectic Behaviour Therapy. (A)/(I)
24. Some understanding of the needs of people with mental illness and personality disorder
25. Motivated to participate in required training and development.
26. Ability to prioritise workload and carry out work efficiently and effectively