Job Description
We are looking for a Showroom Executive to join us three days a week across our Chelsea Harbour and Chiswick Showrooms.
RESPONSIBILITIES:
Showroom Excellence & Operations
* Maintain a polished, inspiring showroom that reflects the prestige of the SDG brands.
* Ensure every visitor connects with the DNA and story of each brand.
* Oversee stock, orders, and sampling to guarantee smooth service and client satisfaction.
* Support both London showrooms, bringing consistency and flexibility across locations.
Client Experience & Creative Service
* Deliver a standout welcome and hospitality that makes every client feel valued.
* Provide expert guidance, using collection books, brochures, and materials to match client needs.
* Create visual assets that help clients envision schemes and confidently confirm orders.
* Proactively source products and follow up with tailored proposals, costs, and lead times.
* Balance multiple demands under pressure while safeguarding an exceptional customer journey.
Sales & Client Growth
1. Identify opportunities to upsell, cross-sell, and close sales across a wide client base.
2. Strengthen long-term relationships with existing clients while actively growing new busines...