Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.
As an HR Investigator you will work alongside the UK Employee Relations (ER) team and relevant business owners to independently investigate our most complex and high-risk cases, including bullying, sexual harassment, victimisation, and discrimination allegations. You will scope, plan and complete a thorough, fair and comprehensive investigation ensuring ACAS guidelines and company processes and policies are adhered to throughout, with investigations being concluded within appropriate timescales for all involved. When drawing your conclusions, you will also make recommendations regarding whether there is a case to answer and / or other appropriate follow up action.
What you’ll do:
Plan and manage investigations end-to-end including analysis of allegations, designing investigation plans, collecting documentary evidence, chairing investigation meetings, and where appropriate, holding debrief meetings with key stakeholders
Effectively and sensitively interact and communicate with individuals involved in the case, managing the expectations of business leaders and affected employees and when appropriate, engage and consult with partners including, HR colleagues, Group Compliance, Group Security and Legal teams
Provide insight to stakeholders to assess issues / potential risks and make recommendations to reach balanced solutions
Manage a caseload of multiple investigations and prepare and maintain appropriate case files/documentation for each, including timely maintenance and updating of appropriate HR systems / trackers, and saving case documentation – all in line with data protection & group investigation protocols
Make objective and sound findings and provide recommendations and advice regarding corrective action as well as recommendations for internal improvements
Be prepared to attend Employment Tribunals to present evidence collected as an independent Investigator when evidence is critical to defend a claim
What you’ll bring:
Proven experience in owning and driving a caseload of multiple complex employee relations investigations, particularly complex grievances – this could be either as an HR professional or as an experienced investigator
Proven experience in designing investigation plans, chairing investigation meetings and holding debrief meetings with stakeholders
Ability to navigate ambiguity and get to the root cause of an issue, communicating that effectively to others both verbally and in writing
Ability to sensitively manage highly emotive situations with the credibility and confidence to facilitate, influence and challenge at all levels of the organisation
Commercially aware and able to quickly size up a complex people / business situation, sort through the facts, develop alternatives and make sound recommendations
Great organisational and time management skills with the ability to adjust to multiple demands, shifting priorities and rapid change, great communication skills and attention to detail – written, on the phone and face to face
Ability to be resilient and manage a high volume and complex workload, and to build effective relationships with employees at all levels
Team overview:
Our HR team is all about making Sky a great place to work that’s both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time – it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more.
The Rewards:
Sky Q, for the TV you love all in one place
The magic of Sky Glass at an exclusive rate
Discounted mobile and broadband
A wide range of Sky VIP rewards and experiences
How you'll work:
We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home.
We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process.
Your office base:
Our Osterley Campus is a 10‑minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers.
On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.
OR
Livingston Watermark House:
Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there’s onsite parking available for cars, motorbikes and bicycles.
Inclusion:
At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working.
We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.
Why wait?
Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.
To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.
Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
There’s more to our work than work. We’ve built an inclusive culture where we can learn from each other and innovate together. There’s plenty of opportunities for you to explore what you’re passionate about.
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