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In this role, As Security Team Manager, you will manage a very diverse team of Aviation Security Officers (ASO)s within a large-scale security operation across a 24/7/365 operation at East Midlands Airport.
An Aviation Security Officer is responsible for ensuring the safety of passengers, staff, and aircraftby inspecting passengers, baggage, and cargo for any potential threats. They also manage security technology systems, enforce airport regulations, and respond to emergency situations.
The job holder will have a passion for leading people, successfully managing a large team of up to 30 ASOs to deliver exceptional results, in a fast-paced operation where they will balance the needs of a complex, regulated environment with the needs of our people and customers.
They will be passionate about customer service and delivering a world class service to our customers in various security locations across the airport at all times of day or night.
In summary they will deliver a safe, effective, efficient and compliant security operation within multiple security locations across the East Midlands Airport site, consisting of both terminal and airfield security, as well as bespoke security operations with our key stakeholders DHL, and UPS.
Ideally you will have experience in Aviation Security, but it isnt a pre-requisite. What you will have is experience of leading large diverse teams, using leadership enagement and applied people management processes. You will need experience of working in a fast paced operational environment, making retail, hospitality and manufacturing experience something which will stand you in good stead.
You will need strong people management skills, coupled with excellent communication & engagement skills and the ability to communicate effectively to a large team.
Customer Service is a crucial part of this role, demonstrable experience of improving performance by introducing more efficient working practices/technology. The ability to successfully adapt to challenging internal/external operational demands is key, as is a passion formaking a difference
We offer:
Job description:
In this role, As Security Team Manager, you will manage a very diverse team of Aviation Security Officers (ASO)s within a large-scale security operation across a 24/7/365 operation at East Midlands Airport.
An Aviation Security Officer is responsible for ensuring the safety of passengers, staff, and aircraftby inspecting passengers, baggage, and cargo for any potential threats. They also manage security technology systems, enforce airport regulations, and respond to emergency situations.
The job holder will have a passion for leading people, successfully managing a large team of up to 30 ASOs to deliver exceptional results, in a fast-paced operation where they will balance the needs of a complex, regulated environment with the needs of our people and customers.
They will be passionate about customer service and delivering a world class service to our customers in various security locations across the airport at all times of day or night.
In summary they will deliver a safe, effective, efficient and compliant security operation within multiple security locations across the East Midlands Airport site, consisting of both terminal and airfield security, as well as bespoke security operations with our key stakeholders DHL, and UPS.
Profile description:
Ideally you will have experience in Aviation Security, but it isnt a pre-requisite. What you will have is experience of leading large diverse teams, using leadership enagement and applied people management processes. You will need experience of working in a fast paced operational environment, making retail, hospitality and manufacturing experience something which will stand you in good stead.
You will need strong people management skills, coupled with excellent communication & engagement skills and the ability to communicate effectively to a large team.
Customer Service is a crucial part of this role, demonstrable experience of improving performance by introducing more efficient working practices/technology. The ability to successfully adapt to challenging internal/external operational demands is key, as is a passion formaking a difference
We offer:
At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You’ll also have access to some great benefits including:
Pension
Online GP service
Free Parking
A huge range of staff discounts and benefits
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Customer Service
* Industries
Food and Beverage Manufacturing, Hospitality, and Retail
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