General Manager – Hands-On Operational Excellence | £52,000–£60,000 +Bonus and Progression
Independent | Award-Winning | Community-Focused | Event-Led
Are you a hands-on hospitality leader who thrives on operational excellence and genuine community connection?
We’re looking for a General Manager to lead an award-winning independent business where food, people, and local spirit come together.
This is not your average GM role. You’ll have autonomy to shape the way things run — from service standards and people management to revenue strategy and operational processes. You’ll work closely with a talented kitchen team and have full support from our operations team, ensuring that every guest experience reflects our values of quality, warmth, and creativity.
What You’ll Be Doing:
1. Leading the day-to-day operation with a strong hands-on approach.
2. Driving performance through smart management of figures, rotas, and revenue.
3. Developing and motivating your team to deliver exceptional service and award-winning food.
4. Working alongside the Events Coordinator to deliver memorable seasonal and corporate experiences.
5. Continuously refining operations to enhance efficiency, guest satisfaction, and profitability.
Why This Role:
This is an opportunity to make a real impact within an independent, growing business that values innovation and initiative. As we expand, there’s massive progression potential — this role could evolve into a broader operational leadership position for the right person.
About You:
6. Proven experience as a General Manager or Senior Ops role within hospitality.
7. Strong commercial awareness with a solid grasp of operations, Processes driven, figures, and staffing efficiencies.
8. A people-first leader who inspires teams and thrives under pressure.
9. A genuine passion for independent hospitality, award-winning cooking, and community connection.
Kellan Group (including all of our brands, Berkeley Scott and Xpress Recruitment) are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our websites