VolkerWessels UK is a market leading contracting group of five closely linked businesses.
We provide integrated and ground-breaking solutions for the civil engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure.
We are recruiting for a ServiceNow Specialist, reporting to our Head of ICT Operations, you’ll be the driving force behind the development, optimisation and evolution of our ServiceNow environment. This is a role with genuine influence — you’ll be the connector between our business and IT teams, ensuring the platform delivers maximum value and supports our strategic goals.
About our role
Product Vision and Strategy: Define and communicate the product vision and strategy for the ServiceNow platform, ensuring alignment with the companys goals and objectives.
Stakeholder Collaboration: Work closely with stakeholders, including construction project managers, IT teams, and executive leadership, to gather requirements and prioritise features.
Backlog Management: Create, maintain, and prioritise the product backlog, ensuring that the development team is working on the most valuable features and enhancements.
User Stories and Acceptance Criteria: Develop detailed user stories and acceptance criteria to guide the development team in delivering high-quality solutions.
Project Management: Oversee the entire product lifecycle, from ideation to deployment, ensuring timely delivery and adherence to budget constraints.
Continuous Improvement: Monitor and evaluate the performance of the ServiceNow platform, identifying opportunities for improvement and implementing necessary changes.
Training and Support: Provide training and support to end-users, ensuring they are equipped to utilise the platform effectively.
Market Research: Stay up to date with industry trends and best practices in construction and ServiceNow, leveraging this knowledge to drive innovation within the organization.
About you
You have a strong understanding and demonstrable experience of ServiceNow platform capabilities and best practices. Experience of working with ServiceNow HR module would be highly advantageous.
You’ll have excellent communication and interpersonal skills, coupled with an ability to manage multiple priorities and work effectively in a fast-paced environment.
You’ll have strong demonstrable stakeholder management and engagement skills, coupled with strong analytical and problem‑solving skills. Familiarity with Agile methodologies and project management tools is a must.
If your past experience doesn’t match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us.
Why work with us?
VolkerWessels UK operate through five separate, but complementary businesses, working in collaboration and using our specialist skills to deliver an integrated service for our clients. At any one time, our people are working on our sites or in our offices, for around 250 projects across the UK. Everyday we overcome challenges, fulfilling our commitments, no matter what. That’s what our business is about, that’s how our people find satisfaction in their jobs.
We offer competitive rewards and benefits, recognising the value we place on our employees.
We offer a range of benefits, including:
* Competitive salary
* Competitive annual leave and an additional day off on your birthday
* Option to buy additional annual leave
* Private medical care
* Pension
* Life Assurance
* Cycle to Work scheme
* Shopping and restaurants vouchers, rewards, and discounts
* Training and development opportunities—comprehensive skills‑based training
* Family friendly policies including enhanced maternity benefits
* Flexible working opportunities
* Employee Assistance programme
* Mental health, physical health, and financial support
* 24/7 Virtual GP service
Fairness, inclusion and respect
We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive.
Additional information
We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed to careers@volkerwessels.co.uk.
VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.
```
,
J-18808-Ljbffr